CSR Phone Representative
Local client in the Columbus, OH area is seeking an experienced, personable CSR Phone Representative to assist with current workload. Pay is $60-$75k, DOE
ABOUT THE COMPANY FOR THE CSR PHONE REPRESENTATIVE
- Our client is a leading organization in their field and they are looking a CSR Phone Representative
- Work closely with CSR team to support current customer account communication - NO SALES CALLS, NO COLD DIALS
- Great position where you will be considered a valuable member of team
- Phenomenal emphasis on company culture - great people who really care about their clients
RESPONSIBILITIES OF THE CSR PHONE REPRESENTATIVE
- The CSR Phone Representative will call approximately 40-50 clients daily
- Confirm orders, arrange shipments, and notify clients in advance of shipment date
- Any questions, issues, or additional orders for the client will be escalated to CSR team
EXPERIENCE PREFERRED FOR THE CSR PHONE REPRESENTATIVE - Must have prior phone support/CSR or transferrable experience (such as a scheduler or dispatcher)
- Ideal candidate will have a positive, can-do attitude and willingness to commit to the project
- Any experience with SalesForce or similar sales CRM is a plus but not a must