CRM Marketing Manager

Job Description

CRM Marketing Manager

Location: Hybrid onsite schedule in Culver City
Duration: 12 months; potential to extend
Pay: $76.00/hour, DOE

The Planet Group is looking for a CRM Marketing Manager to join our well-known Fortune 500 client on a 12-month contract. This role will be 40 hours per week and is hybrid in Culver City, CA.

CRM Marketing Manager Responsibilities:

• Develop and launch multi-channel customer communications that aim to generate awareness, increase acquisition, and drive engagement
• Work cross functionally with various teams, including Data Science, Design, Product, Engineering, and Business teams
• Think strategically, implement flawlessly, and collaborate effectively in a highly matrixed, global organization
• Monitor campaign performance for operational integrity
• Identify and communicate to internal teams when issues arise
• Optimize program performance through A/B testing and experimentation
• Identify opportunities to enhance campaign performance, increase operational efficiency, and further develop internal platform features
• Contribute to a knowledge base of articles, best practices, and playbooks that serves as repository for training resources.

CRM Marketing Manager Qualifications:

• 5 - 7 years years of lifecycle marketing experience building and launching acquisition and engagement initiatives
• Experience with CRM or ESP platforms such as Salesforce Marketing Cloud/ExactTarget, Braze, Oracle Responsys
• High aptitude for logical reasoning and critical thinking. Experience in SQL preferred.
• Exhibit high attention to detail and organization to deliver quality projects in a timely manner
• Innovator who is proactive, thoughtful and resourceful with a willingness to tackle ambiguity and roadblocks
• Ability to react calmly to curveballs, come up with contingency plans, make judgment calls and pivot as needed under pressure in an evolving environment
• Team player mentality with strong consideration for impact on team members
• BA/BS preferred, or equivalent work experience

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet domain - and not a domain with an alternative extension like .net, .org or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.