The Credit Products-Operations Analyst is responsible for executing a variety of initiatives and activities which support the Credit Products organization. Analysts will work closely with other Credit Products Operations team members to scope, plan and execute on initiatives including change management, training, communications, quality assurance, and procedures development. Pay Range: $84,878 - $112,463 - $140,049
JOB RESPONSIBILITIES
- Partners with Director of Credit Products Operations to assess Credit Products initiatives and prioritization
- Acts as a strategic consultant responsible for developing strong internal partnerships with colleagues to assess business needs and provide execution support.
- Manages concurrent initiatives varying in size and coordinates internal and third-party resources as needed.
- Leads engagements to define project scope, milestones, and deliverables to ensure successful project
- Develops project plans, job aids and other deliverables to support execution of strategic initiatives.
- Uses independent judgement and discretion to monitors project progress and emerging risks or dependencies; Provides regular status reporting.
- Analyzes and resolves problems pertaining to project roadblocks.
- Utilizes experience and knowledge of different risk types in identifying which risks could be impacted by changes in both internal and external changes (e.g., policy or regulation changes, new product offerings, removal of product offerings)
- May own regular reporting or process administration
ADDITIONAL ACCOUNTABILITIES
- Performs special projects, and additional duties and responsibilities as required.
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
- Education level required: Undergraduate Degree (4 years or equivalent), or 7+ years relevant experience in the financial services industry
- Minimum experience required: 5+ Years in a business support function or project management role.
Preferred Qualifications:
- Education level preferred: Undergraduate Degree (4 years or equivalent)
- Minimum 3+ years' experience supporting financial services; Commercial Credit experienced preferred
- Certifications in project or change management
- Familiar with MS Office Tools (PowerPoint, Excel, Visio, etc)
Job Competencies:
- Understanding of change management methodologies
- Understanding of Credit Underwriting and Credit Loan Policies
- Excellent time management while meeting deadlines and communicating status updates with management or team lead
- Display a high degree of motivation, initiative, collaboration and actively interact and be an engaged team member
- Produce results in a timely manner with minimum oversight
- Attention to detail to read and interpret documents such as policy, procedures, job aids, and loan documentation
- Experience working with internal business partners
- Occasional travel to hub markets may be required.
- Physical demands (ADA): No unusual physical exertion is involved.
Flagstar is an Equal Opportunity Employer.