Credit and Collections Specialist
Job Summary: We are seeking a detail-oriented Credit and Collections Specialist to join our team. This role will partner with Sales and Finance to enhance and support company collection efforts. The ideal candidate will have experience in credit procedures, strong communication skills, and the ability to work both collaboratively and independently to collect outstanding funds.
Key Responsibilities: - Follow all billing and collection procedures to ensure timely payments.
- Manage collection activities, including follow-up inquiries and negotiating repayment terms with past-due accounts.
- Review and process credit applications per company guidelines for management approval.
- Reconcile outstanding account balances and prepare weekly accounts receivable and past-due status reports.
- Maintain clear notes on customer accounts and assist with inquiries or disputes.
- Approve order releases for accounts on credit hold.
- Send past-due notices via email or mail.
- Process approved customer payments.
- Participate in credit department meetings and communicate concerns to management.
- Perform additional duties as assigned.
Qualifications & Skills: - Strong proficiency in Microsoft Excel.
- Excellent written and verbal communication skills.
- Ability to maintain strong relationships with customers and internal teams.
- Strong organizational and multitasking abilities.
- Excellent analytical and problem-solving skills.
- Experience working with credit accounts and adhering to company guidelines.