Description
Company Overview:
TW Metals, LLC is a leading global distributor of Specialty Metals providing materials to the world's leading companies in the aerospace, defense and commercial sectors. TW Metals stocks and processes Tube, Pipe, Bar, Extrusions, Sheet and Plate in stainless, aluminum, nickel, titanium, carbon and carbon alloy. As a global organization, we have over 30 stocking locations in North America, Europe, Mexico, and Asia. TW Metals stands for integrity, respect for the individual, commitment, customer satisfaction and continuous improvement. This family-owned company embraces opportunity and growth for our employees.
Responsibilities Include but Are Not Limited To: Responsible for the daily tasks related to collection efforts of a portfolio of customer accounts.
- Reports directly to a designated Credit Analyst.
- Initiates collection calls/contact on all past due accounts 10 days or greater beyond terms for their assigned districts.
- This includes follow up calls and contact.
- Processing of all credit card payments within their designated region.
- Reconciliation of all related over/short payments and deductions on customer accounts.
- Completing vendor references.
- Evaluates credit limits and terms while working in tandem with an assigned credit analyst to jointly manage customer accounts.
- Maintains electronic database for the assigned customers.
- Other duties may be assigned, as warranted by the daily workflow.
Qualifications:
- To perform this job successfully, an individual must possess 1 - 3 year's collection experience.
- Understanding of quality customer service and the relationship to collection efforts.
- Ability to manage multiple priorities.
- An ability to apply effective problem-solving skills.
- Credit/collection experience preferred.
- Ability to communicate clearly.
- Ability to effectively problem solve while maintaining a skillful, professional demeanor.
- Effective communication skills which include verbal and written
- Must have experience with Microsoft Office
We offer a full comprehensive benefits program which includes: medical, dental, vision, company paid life insurance, short and long-term disability, paid vacation, 401(k), tuition reimbursement among other competitive benefits.
TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status.
The right opportunity is waiting for you here at TW Metals, LLC. APPLY NOW.
Only applicants who enter a salary expectation will be assessed, others will be marked as incomplete.
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
Qualifications
Education
Preferred
Experience
Preferred
- Must possess 1 - 3 year's collection experience. Understanding of quality customer service and the relationship skills to collection efforts. Ability to manage multiple priorities. An ability to apply effective problem-solving skills. Credit/collection experience required. Excellent communication skills. Must have experience with Microsoft Office Suite.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.