Coxhealth Membership Assistant

Summary

• About Us

  CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare s Best Places to work five times
  • Named one of America s Greatest Workplaces by Newsweek in 2024.
  • Recognized as a Greatest Workplace for Women in both 2023 and 2024.
  • Listed as one of the Greatest Workplaces for Diversity in 2024.
  • Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
  • Ranked among the Best Employers by State for Missouri.
  • Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

• Benefits

  • Medical, Vision, Dental, Retirement Plan with employer match, and many more.
  • For a comprehensive list of benefits, please click here: Benefits CoxHealth
• Job Summary
  • Accountable for assisting in front desk operations to include but not limited to, membership sales, product and service sales, scheduling (programs/services), financial reconciliation and implementing front desk processes. Responsible for member tracking, member feedback, clerical duties, encouraging member engagement and facility access enforcement. This position is expected to respond and follow-up with member inquiries in a timely and professional manner. Responsible for other duties as assigned by supervisor.
• Job Requirements
  • Education
    • Required: High School Diploma or Equivalent
  • Experience
    • Preferred: Previous Customer Service Experience
  • Skills
    • Excellent communication skills (verbal and written).
    • Friendly disposition, good people skills
    • Ability to multi-task in a high volume area
    • Tolerance for working with large, multi-site environment
  • Licensure/Certification/Registration
    • Required: BLS must be obtained within 90 days of hire