Job Type
Full-time
Description
JOB SUMMARY: The Food & Beverage Manager is directly responsible for managing the daily operations of the F&B department at Cowabunga Bay to achieve Guest Service and Financial Goals. This person ensures Food & Beverage provides excellent Guest Service and exceptional Food Quality.
DUTIES/RESPONSIBILITIES: - Manage Day-to-Day operation of the Food & Beverage department to ensure outstanding Guest Service and exceed all departmental profitability goals.
- Hire, train, supervise and evaluate the seasonal team including seasonal leadership to ensure operating efficiency.
- Coordinate staffing/scheduling and control labor expenses.
- Oversee Food & Beverage Product (order, portion, rotate, etc.) and control Cost of Sales expenditures.
- Manage locations to ensure that all revenue goals are exceeded.
- Develop and revise training materials and operating policies.
- Ensure team has what it needs to be successful, focus on growth of team.
- Ensure compliance with all laws including Health Department and Alcohol regulations.
- Enforce Departmental and Company Policies and Procedures.
- Make recommendations targeting increased sales, profits and Guest Satisfaction.
- Assists in developing and implementing strategic and long-term plans for the Food & Beverage Department.
- Drive sales through service programs, upselling, incentives, etc.
- Provide assistance in whatever front line capacity is needed.
- Work varied shifts including weekends and holidays and long hours during Summer months.
- Other duties as assigned.
Requirements
- Minimum of two years' experience in Food & Beverage leadership. Industry (Water Park, Theme Park or other related entertainment) strongly preferred.
- Strong written and oral communication skills.
- Strong organizational skills and ability to manage multiple tasks/operations in a fast paced, high volume environment.
- Experience with Microsoft, Scheduling Software, Point of Sale and Inventory Systems.
- Ability to relate to Guests and Employees to resolve problems.
- Have or be able to obtain Food Handler's Permit, Food Manager's Certification and Alcohol Server's License.
- Must have the ability to positively coach and influence others.