Job Description The Third Judicial District is seeking two qualified applicants for a full-time customer focused and team-oriented Court Operations Associate to join the Courtroom Clerk Unit of the Olmsted County Court Administration team in Rochester.
This position involves in-person and Zoom courtroom clerking, chambers responsibilities, and advanced clerical case processing to provide effective administrative support for court caseloads. It requires the application of independent judgment in following and interpreting policies and procedures, excellent attention to detail, a considerable amount of data entry, and requires the ability to manage competing demands simultaneously. The duties of this position involve frequent contact with the courtroom, via e-email, and on the telephone with members of the public, outside agencies, litigants, and attorneys.
The primary work location for this position is the Olmsted County Government Center, 151 4th Street SE, Rochester, MN 55904. Standard hours of work are Monday - Friday, 8:00 am - 4:30 pm.
What You Will Do The following are examples of major job duties expected of this position:
- Perform in-courtroom clerking duties, in court processing, update the court's computer system with relevant details of hearings while court is in session, administer oath, accept exhibits etc.
- Perform technical court case processing within the Court's computer systems.
- Perform clerical support duties for Judicial Chambers.
- Provide high quality customer service in person, on the phone, and over email by identifying customer needs and responding to questions and inquiries from members of the public, attorneys, and justice partner agencies.
- Review legal documents for completeness, adequacy, accuracy and compliance with rules; determine processing required and take necessary action in accordance with court rules, statutes, and procedures.
- Review documents to determine accurate security access level while working within the court's computer systems to initiate and file documents.
- Determine proper routing of Orders and other filings and take necessary action in accordance with court rules and procedures.
What You Must Have The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today.
- High school diploma or equivalent
- One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work
Nice to Have - Certificate or degree in a related field
- Considerable knowledge of court procedures, policies, and records management
- Experience working with the court's electronic case processing system
What You Will Bring - Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
- Knowledge of basic math
- Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
- Ability to effectively support court users who have limited experience with the judicial system
- Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment
- Skill in the operation of a personal computer, including electronic case management system and related applications and equipment
- Ability to handle sensitive and confidential information appropriately and in compliance with all applicable court rules, policies, and statutes
- Ability to communicate effectively, both orally and in writing
- Well organized, detail oriented, and analytical
About Us Why Work for Us? Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another's growth.
Employee Benefits The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family's wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers. Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.
Equal Employment Opportunity It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.
Internal Applicants If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities.