Court Clerk II

Phoenix, Arizona

Phoenix Police Department
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ABOUT THIS POSITION

The Court Clerk II classification performs a variety of clerical tasks related to court cases. Duties may include providing customer service in person or by phone; explaining court processes to members of the public; scanning and creating case files; generating and processing dockets/documents/discovery/subpoenas; reading and interpreting court documents/defendant notices/computer printouts or case files; accessing, reading, and interpreting case-related information from data and/or image computer systems; entering and updating computer records from source documents or customer transactions; working with outside agencies; and handling cash.

This role will require the ability to perform basic calculations; operate a variety of standard office equipment including a computer, scanners, telephone, calculator, copy machine, and fax machine; have a thorough understanding of alpha filing systems, and strong problem solving, organizational, and communication skills. Moving objects weighing up to 50 pounds may be required.

Court Clerk II positions working in the Records Management Sections are responsible for overseeing all Court records. Duties may include assisting the public at Records Management front counters, preparing files for courtrooms, filing Court case files, responding to public records requests, certifying documents, preparing, and scanning files for archiving, corresponding with the public in writing and telephonically, destruction of case files pursuant to the retention schedule, accepting filings, managing Court audio recordings, processing appeals, auditing case files, data entry, and other duties as assigned.

Court Clerk II positions working in the Call Center Section respond to incoming calls to the Court in a traditional call center setting. Clerks answer a high volume of calls that include general information questions, researching specific case information, routing calls to the appropriate courtroom or section, receipting payments over the phone, performing data entry, preparing mail to be distributed, and performing other duties as assigned.

Currently, there are opportunities in the Municipal Court to fill several positions. Consideration may be given to candidates to underfill as a Court Clerk I. Candidates selected to underfill are promoted to Court Clerk II after completing designated training and successful performance. Candidates interested in both levels should apply to this job.

IDEAL CANDIDATE
  • Customer focused, able to interact professionally with members of the public, judges, attorneys, and other staff in the legal system.
  • Detail-oriented.
  • Ability to perform clerical tasks that involve legal terminology and processes.
  • Ability to perform basic calculations, operate a variety of standard office equipment including a computer, scanner, telephone, calculator, copy machine, and fax machine, and understand alpha filing systems.
SALARY

Court Clerk I

Pay and Hiring Range: $17.72 - $24.93 per hour.

Court Clerk II

Pay and Hiring Range: $19.54 - $28.86 per hour.

Pay Range Explanation:
  • Pay range is the entire compensation range for the position classification.
  • Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
BENEFITS

A comprehensive benefits package is offered which includes:
  • Traditional pension with employer and employee contributions, click here for more details: Pension Information
  • 401(a) and 457 plans with employer contributions
  • Choice of generous medical HMO, PPO, or HSA/HDHP plans
  • Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
  • Wellness incentive of up to $720 annually
  • Dental, vision, and life insurance options
  • Employer paid long-term disability
  • Free Bus/light rail pass
  • Tuition reimbursement program up to $6,500 per year
  • Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
  • Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
  • Federal Student Loan Forgiveness offered through Savi
For more details, visit: Unit 003 Benefits

MINIMUM QUALIFICATIONS

Court Clerk I

One years of clerical or public contact experience.

Court Clerk II
  • Two years of clerical or public contact experience,
  • Including a minimum of one year in a courtroom or law office.
  • The City job description can be found here .
Both Classifications
  • Employees who are skilled in a second language may be called upon to use that skill in the routine performance of their duties.
  • All finalists for positions are subject to a criminal background check applicable to the department or position.
  • For information regarding pre-screening and driving positions, click here .
  • This position is subject to Criminal Justice Information Systems (CJIS) background standards. Candidates who receive a conditional offer of employment must be fingerprinted and will have their fingerprints used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate's suitability for the job.
PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:
  • Fluent in Spanish (written and oral).
  • Experience with cash handling practices.
  • Experience and interest in working in a call center environment.
RECRUITMENT DATES

Recruitment closes April 16, 2025. All materials must be received by 11:59 p.m. on this date.

This recruitment and any interview process as a result of this recruitment may be used by multiple hiring managers and multiple departments throughout the City to fill any related current or future vacancies; other recruitments and appropriate eligible lists may also be considered.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

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REFERENCE

Court/Legal Clerk II, JC:00520, ID 57734, 04/10/25, 1 mos., DB, Benefits:003.

Building the Phoenix of tomorrow.

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.
Date Posted: 13 April 2025
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