County Admin Support Specialist II

Salary: $32,540.00 - $39,207.00 Annually
Location : Laurens County, SC
Job Type: FTE - Full-Time
Job Number: 176148
Agency: Department of Social Services
Division: County Office-Laurens
Opening Date: 05/02/2025
Closing Date: 5/8/:59 PM Eastern
Residency Requirement: Yes
Class Code AA50
Position Number
Normal Work Schedule Monday - Friday (8:30 - 5:00)
Pay Band: Band 3
Hiring Range - Min.: $32,540.00
Hiring Range - Max.: $39,207.00
Opening Date: 05/02/2025
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you.

Job Duties:

• The County Admin Support Specialist II performs a variety of routine and advanced clerical functions. Exercises judgment and uses knowledge of operations, programs, and general office procedures to make independent decisions in assisting the staff and clients in front office setting.

• Functions as case control receptionist for all programs (SNAP, TANF, Child and Adult Welfare) within office of Laurens Co. DSS. Greets walk-ins and discerns their needs. Serves as Customer Service Representative.

• Performs job delivery and/or performance with positive or appropriate professional customer service delivery to clients, the public, and co-workers as an integral requirement.

• Serves as switchboard operator of the agency by receiving calls, answering questions, and transferring calls to the appropriate extensions. Monitors, provides assistance, and/or transfers electronic voice mail.

• Screens and registers new applications and re-certifications for SNAP and TANF Economic Services Division using SCWINS for both on-line and paper documentation. Receives, opens, date/county stamps, and distributes all drop box and incoming mail to appropriate individuals or through SCOSA/SCWINS. Copies and scans supporting documentation into SCOSA and rotates/assigns work according to RSW (Regional Specialized Workload) procedures. Monitors and processes the FA Mailbox. Acts as backup for electronic faxes received.

• Prepares daily mail for dispatch, to include verifying and affixing proper postage, delivers and check post office box daily.

• Performs bookkeeping functions for all county-controlled funds, client accounts and accounts receivable from the SNAP and TANF programs.

• Ensures that Personal Identifying Information (PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment and data.

• Participate in Red Cross training and shelter duty or other emergency shelter/services as directed.

• Assists supervisor when needed and performs other related duties as required.

Minimum and Additional Requirements

A High School Diploma and two (2) years of clerical experience.

Selected positions may require the ability to type at a corrected rate of 35 words per minute.
Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must have a valid driver's license and good organizational skills and time management skills.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vison, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Administrative Support/ Laurens County
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

Have you ever been terminated or forced to resign from any job? If yes, please explain.
02

I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are any periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.

• Yes
• No

03

I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available DSS positions, I will be required to provide a certified official transcript, if selected for the position.

• Yes
• No

04

I understand that it is my responsibility to provide a certified official college transcript within two (2) weeks of employment in the event I am offered a position with the Department of Social Services.

• Yes
• No

05

If you selected "Yes" that you are a veteran, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?

• Yes
• No

06

Have you ever been employed by the State of South Carolina? If (YES), please provide state agency.
07

How did you hear about this job?

• HR Recruiter
• DSS Employee
• Careers Website
• Indeed
• LinkedIn
• SCWORKS
• College/University Job Portal
• Social Media (Facebook, Instagram, etc.)
• Radio/TV/Billboard
• Other

08

If you selected "Other" or "DSS Employee" in the previous question, please list the source below.
09

Please indicate your level of education:

• High School Diploma or GED
• Associate Degree
• Bachelor's Degree
• Master's Degree
• Doctorate
• None of the above

10

Please list your major(s) and provide the date(s) you received your degrees.
11

Do you have at least two (2) years of clerical experience?

• Yes
• No

Required Question