Description:
The Counter Sales Representative is responsible for direct sales and customer service support to Automation-X's walk-in and call-in customers in the Odessa office/warehouse. This position is responsible for maintaining excellent customer experience via customer interaction through customer-facing office visits and/or call-in sales and working with warehouse staff to convert inventory to sales seamlessly. The Counter Sales Representative supports the Sales team to ensure Automation-X customers receive the products and solutions they need.
Essential Job Duties and Responsibilities
- Deliver and exceed sales targets.
- Build Sales with existing customers.
- Attract & maintain key customers.
- Detailed knowledge of Automation-X's products and solutions.
- External & Internal Customer correspondence.
- External & Internal Customer relationship building.
- Entry of Quotes and Sales Orders.
- Timely follow-up on all outstanding quotes.
- Development of new sales opportunities.
- Customer retention.
- Quote generation and enter customer interactions into CRM.
- Collaboration with other sales and support teams.
- Maintaining and enhancing customer satisfaction of Auto-X's products and solutions.
Compensation
This is a salaried position starting at $55,000 per year. This position is eligible for monthly commissions.
Automation-X offers an outstanding benefits package that includes medical, dental and vision insurance and a 401(K) with a strong company match. Paid vacation, sick time and 9 paid holidays throughout the year.
Requirements:
Education and Experience Requirements
Minimum of High School Diploma Required
Preferred Skills and Abilities
- Takes pride in exceeding customer needs and Automation-X goals & KPI's.
- Understands customer requirements, their budget, and how to close business deals.
- Strong attention to detail to ensure we are providing customers with the correct automation solutions.
- Excellent customer relations skills to work proactively with our customers and other team members.
- Solid verbal and written communication skills.
- Strong computer skills including MS Word, Excel, outlook and ERP/CRM systems.
- Ability to represent Automation-X with professionalism and build strong relationships.
- Oil & Gas Automation experience preferred.
- Good understanding of power, communication, measurement, control and electrical aspects of the oil and gas industry.
- Work with internal departments to ensure customer engagement and customer satisfaction.
Working Conditions and Physical Demands
This job operates in a professional office environment.
Travel Required
Occasional travel may be required.
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