Who WE are: Our mission is to be Chicagoland's premier gaming and entertainment destination, celebrated
for unparalleled hospitality and an unforgettable guest experience. We're not just a casino-we're a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.
Who WE are looking for: As a Count Team Member, you will ensure accurate processing of casino revenues while providing excellent guest service on the gaming floor. Responsibilities include adhering to gaming regulations, sorting and counting cash and chips from drops, verifying games revenue, documenting markers, and using software for computer input. Other duties as assigned will support operational efficiency and compliance.
Job titles similar to this role include:What is expected of YOU: In this role, providing excellent guest service both internally and externally is paramount, including assisting guests on the gaming floor. You'll need a strong understanding of Illinois Gaming/Tax Commission regulations and adherence to internal policies and procedures, particularly concerning the collection and processing of tables and slot drops. This involves sorting cash and chips by denomination, accurately counting and verifying game revenue, and documenting markers properly. Utilizing software like BPS for computer input is essential. Additionally, you'll be expected to perform other assigned duties to support operational efficiency and effectiveness within the casino environment.
Experience YOU will need:- High School/GED preferred
- Prior experience preferred
- Bilingual A Plus
- Calculator, electric carts, and money counters
- May be exposed to casino-related environmental factors such as bright lights and excessive noise
- Must be able to stand and walk for extended periods. Other physical demands of
- this job may include but is not limited to stooping, reaching, pulling, heavy lifting up to 50 lbs., and the use of repetitive motions
Physical Requirements:- Must be able to stand and walk for 8 hours or more.
- Other physical demands of this job may include but is not limited to stooping, reaching, pulling, heavy lifting up to 50 lbs., and the use of repetitive motions
Certificates, Licenses, Registrations:
• Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.Benefits/Perks and Salary:- Medical, Dental, Vision
- Matches 50% of your contribution, up to 4% of eligible contribution
- Educational Tuition Reimbursement
- Paid Time Off
- Ventra Program, EAP programs, etc.
Company Statement on EOAA: American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Salary Range: $17.10-$18.00
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.