Looking for a role where your research and customer support skills truly matter? Our client is seeking a
Corporate Customer Service Representativeto join their stable yet innovative environment, where you'll make a direct impact on customer success and your own career growth. They are a supportive organization that values collaboration and continuous learning-perfect for recent college graduates with customer service experience or seasoned professionals seeking meaningful growth.
Position Highlights: - Location: Redlands, CA
- Type: Full-Time, Temp-to-Hire
- Starting Pay: $20-$26/hour
- Schedule: Monday-Friday, 8:00 AM - 5:00 PM
What You'll Do: - Manage a high volume of incoming email correspondence, efficiently researching and resolving customer inquiries, directly impacting customer satisfaction.
- Conduct thorough research to update and maintain accurate customer records.
- Convert emails into cases using leading-edge platforms like Salesforce, and track resolution progress.
- Assist with clerical and administrative tasks to support customer service operations.
- Process sales orders in SAP to assist internal teams.
- Handle simple contracts and purchase order requests related to customer accounts.
- Cross-train on various responsibilities to provide backup support as needed.
- Take on additional tasks and projects as assigned.
What We're Looking For: - Bachelor's degree in business or a related field.
- At least one year of experience in a professional office environment.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
- Experience with SAP and Salesforce is a plus.
- Strong analytical and research skills, capable of reviewing and processing large amounts of information.
- Exceptional attention to detail and ability to manage multiple tasks efficiently.
- Strong verbal and written communication skills.
- Ability to work both independently and collaboratively as part of a diverse, inclusive team.
- Proven job stability, demonstrating reliability and commitment in previous roles.
Why Join this Company? - Growth Opportunities: We invest in your development with ongoing training, mentorship, and clear pathways for career advancement.
- Supportive Culture: Enjoy a modern office, regular team events, and a focus on employee well-being.
If you have a strong commitment to excellence, a detail-oriented mindset, and a passion for supporting customers through diligent research and accurate data management, we encourage you to apply today.