Corporate Communications Specialist
Location: Concord, NC - Hybrid (3 days onsite)
Industry: Retail / Corporate Communications
Job Type: Full-Time
Position Summary
We are seeking a strategic and proactive Corporate Communications Specialist to lead internal communications and crisis communication efforts for a dynamic organization. This role is critical in shaping messaging that engages employees, aligns with business objectives, and protects the company's reputation. The ideal candidate will have a strong background in storytelling, media relations, and crisis response, ensuring that both proactive and reactive communications are handled with clarity and precision.
Key Responsibilities
- Lead internal communications efforts, crafting and executing communication strategies that engage employees and align with company goals.
- Serve as a crisis communications lead, proactively managing reputational risks and responding to media inquiries, customer concerns, and urgent business issues.
- Partner with leadership to develop messaging for high-stakes situations, ensuring clear and effective communication during crises.
- Develop and execute communication strategies for key company initiatives, ensuring employees remain informed and engaged.
- Act as a strategic storyteller, identifying and crafting compelling content for internal channels (intranet, newsletters, digital screens, leadership updates, etc.).
- Support the preparation and training of company spokespeople, including executive leadership, for media engagements and public speaking opportunities.
- Create a variety of communications materials, including press releases, media statements, crisis response plans, talking points, and executive memos.
- Measure and analyze communication effectiveness, providing insights to improve engagement.
- Assist with planning and executing special projects, company events, and internal engagement initiatives.
Qualifications
- Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field.
- 3-5 years of experience in internal communications and/or corporate crisis communications.
- Strong writing and editing skills with mastery of AP Style.
- Proven experience in crisis communications, with the ability to develop and execute rapid response strategies.
- Ability to translate complex business concepts into clear, engaging messaging.
- Experience managing multiple projects in a fast-paced, high-pressure environment with strong attention to detail.
- Proficiency in Microsoft Office Suite and SharePoint.
If you are a skilled communicator with a passion for internal engagement and crisis management, we'd love to hear from you.
Apply today to help shape corporate messaging and protect brand reputation.