Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.
Title and Summary
Control Testing Manager-2
Manager for Technology & Operations 1LoD
Job Description Summary Background
The company
- Vocalink Limited (VLL) is a technology-driven payments company with a unique and unrivaled position within the UK domestic payments industry.
- VLL has 4 core service offerings which it delivers in a highly resilient, secure, and seamless way, namely:
- Bacs - which processes 90+% of UK government benefits, 90% of UK salaries, and 70% of household bills (Bacs);
- FPS - the world's first 24 7 365 real-time payment system;
- LINK - UK's ATM network that connects to over 53,000 cash machines; and
- ICS - an image-based clearing system for cheque processing (ICS).
Due to these responsibilities and its strategic importance to the UK economy, VLL is designated as a Critical National Infrastructure (CNI) and is regulated by the Bank of England.
VLL is also an integral member of the Mastercard Group, benefiting from financial security, economies of scale, and access to innovative technologies and a global talent base.
The Team
- VLL operates a 3 Lines of Defence (3LOD) risk management model.
- This role is within the 1st Line Risk and Controls Team.
- The team supports both the Technology and Operations (T&O) functions to ensure compliance with risk management policies and standards, including the Control Management Framework.
- The team manages the T&O 1LoD agenda, oversees governance activities, and provides visibility through reporting and dashboards at all organizational levels.
- It promotes risk awareness and a proactive risk culture.
- The team operates independently from business operations to ensure control testing is conducted objectively.
Role Overview
- Conduct Control Testing across T&O domains.
- Collaborate with Control Owners and Operators.
- Support and educate 1LoD teams on Control Testing.
- Report on progress, results, and follow-up activities.
- Report key risk information to governance forums.
Responsibilities of the Role
- Conduct control testing in line with the Annual Test Schedule, Controls Management Framework, and governance.
- Collaborate with Control Owners to gather evidence, identify gaps, and document issues and actions.
- Identify areas for process improvement.
- Work with 1st and 2nd line risk functions.
- Consolidate and report control testing information to governance bodies and stakeholders.
- Support development and implementation of procedures for risk management.
- Support and deputize for the Director of 1st Line Risk & Controls, including mentoring team members.
- Engage effectively with senior leaders.
Relevant Experience
- Experience in control testing in a Technology environment Mandatory
- Investigative and analytical skills Mandatory
- Reporting and presentation skills Mandatory
- Stakeholder management skills Mandatory
- Experience engaging with senior leadership Preferred
Relevant Skills
- Excellent communication skills
- Reporting and presentation skills
- Self-motivation and leadership
- Prioritization and planning
- Calmness under pressure
- Flexible and delivery-oriented mindset
- Proficiency in MS Word, Excel, PowerPoint, SharePoint
- Basic understanding of databases and SQL
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with inherent risks. Employees must:
- Abide by security policies and practices
- Ensure confidentiality and integrity of accessed information
- Report security violations or breaches
- Complete mandatory security trainings