Continuing Education Program Manager

Compensation:
$50,232 - $62,785
Compensation Type:
Salary
Employment Type:
Regular
Scheduled Weekly Hours:
40
Grade:
E02
Department:
Ingenuity

Position Summary
Performs program management duties related to the college's Continuing Education department. Supports department effort to meet enrollment and revenue goals. Develops and leads new short-term continuing education programming (e.g. Fitness and Summer Kids Camps). Serves as liaison with third party education vendors. Provides daily operational support including and not limited to assisting with student registration, course scheduling, instructor recruiting, on-boarding and orientation. Supports the execution of the department's enrollment, marketing, and communications plan including web content management.

This position will be required to work onsite in Santa Fe, NM.
Duties & Responsibilities

• Develops and delivers short term programming (e.g. Fitness Classes, Summer Kids Camps, Arts programming)
• Develops expense and revenue estimates for new programs to determine viability
• Participates in strategic planning to improve course offerings and increase enrollment
• Leads event planning and focus group efforts
• Assists with instructional support issues
• Participates in Continuing Education outreach and recruitment efforts
• Assists with catalog production operations
• Manages student workers
• Manages process for enrollment including participant wait lists
• Serves as liaison with third party education vendors
• Builds reports related to enrollment and revenue goals
• Supports print and electronic marketing efforts including web content management, social media, and eBlast campaigns
• Participates on assigned committees and panels as needed
• Regularly communicates with customers, students and instructors to arrange meetings, confirm program schedules, and to resolve any program problems
• Conducts onboarding and orientation for new instructors
• Performs other related duties as assigned

Knowledge, Skills, & Abilities

• Knowledge of art, culinary, outdoor adventure, world languages or other areas represented in the continuing education curriculum
• Knowledge of budgeting principles and how to estimate expenses and revenue
• Knowledge of strategic planning practices
• Knowledge of general marketing practices
• Knowledge of social media marketing
• Skill in professional communication
• Skill in customer service
• Skill in Microsoft Office Suite
• Skill in web content management
• Skill in scheduling and planning
• Skill in conducting research
• Ability to collaborate with internal and external stakeholders
• Ability to generate enrollment reports and interpret data
• Ability to use a student information system or business information system
• Ability to create non-credit programming

Minimum Qualifications:

• A Bachelor's Degree
• Four (4) years of experience related to the duties and responsibilities.

OR

• A Master's Degree
• Two (2) years of experience related to the duties and responsibilities.

Preferred Qualifications

Experience in one or more of the following areas:

• Program Management or Development,
• Marketing, Social Media,
• College Admissions,
• Sales, Business Owner/Entrepreneur,
• Event Planning,
• Instructor/Faculty Support,
• Operations Management,
• Adult Education Programming,
• Corporate Training.

Best Consideration Date: 04/25/2025

Instruction to Applicants

Please add the following documents to your application in the "Resume Drop Box" section of your application:

• Resume
• Cover Letter

Notice of Background Check and Education Verification:

All offers for employment with Santa Fe Community College (SFCC) are contingent upon the candidate having successfully completed a criminal background check. Some positions may require further educational verification to ensure compliance with our accreditation standards.

Additional Comments to Applicants:

Applications are disqualified in the first level of review if they do not meet all Minimum Qualifications listed in this job posting. (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience.) Relevant experience pertains to Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of SFCC's Hiring Process if information presented in the application material does not clearly address the Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities. Number of pages of application material will not negatively/positively affect your application, however, LACK OF DETAIL may.

EEO Statement:

As an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

ADA Statement:

The SFCC is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), SFCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

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