Company Overview JRM is one of the top General Contracting and Construction Management Firms with over a decade of trusted experience. Headquartered in New York City with offices in New Jersey, California, and Florida, JRM delivers the highest quality services to clients that include City, State & Federal Agencies, Fortune 500 corporations, respected property owners & developers, major law firms, media & tech firms, leading luxury retailers, renowned hospitality groups, life sciences & healthcare organizations, and financial services firms. JRM knows that dedicated, accomplished employees are the heart of any successful enterprise. We are focused on maintaining a diverse, inclusive, and authentic workplace and are always looking to add passionate personnel to our teams across the US.
Job Summary We are seeking a detail-oriented and innovative professional to oversee the configuration, integration, and continuous improvement of our construction management and safety systems. This role will support the implementation and optimization of industry-standard platforms-including systems like Procore, Autodesk, and other leading construction applications (e.g., Open Space, Hammertech)-to streamline construction workflows, ensure compliance with regulatory standards, and enhance overall operational performance.
Responsibilities - Support due diligence, testing, and selection through stakeholder involvement, and conduct business needs assessments via surveys, workshops, and interviews.
- Create and refine Business Requirements Documents (BRD) for system configurations, cost control, and reporting, while ensuring continuous stakeholder feedback validation.
- Define data structures, create standardized templates, and set up reporting frameworks aligned with industry standards.
- Collaborate with the development team to configure API connections, integrate with external systems (ERP, scheduling, analytics), and establish user roles, permissions, and security controls.
- Develop and execute user acceptance testing (UAT) to validate system configurations and integrations.
- Document test results, track defects, collaborate on resolutions, and manage software support correspondence, including ticket management.
- Deliver training sessions, workshops, and webinars to support user onboarding and adoption of construction management systems.
- Create training materials (guides, reference cards, FAQs, tutorial videos) and host Q&A forums for ongoing support.
- Design custom reports and dashboards to monitor KPIs like cost variance, schedule performance, resource utilization, and compliance.
- Use built-in reporting tools for actionable insights and collaborate with Business Intelligence to integrate data visualization tools (e.g., Tableau, Power BI).
- Implement system/process enhancements and configuration changes across construction applications.
- Update training materials, integration scripts, and documentation, and lead post-implementation reviews to gather feedback and improve future updates.
- Map and document construction workflows from project acquisition to closeout and procurement.
- Identify key phases and processes to optimize efficiency in construction projects.
Qualifications - Bachelor's degree in Construction Management, Information Technology, Business Administration, or a related field, and/or 5-7 years of related experience.
- Proven experience working with construction management systems such as Procore, Autodesk, or similar enterprise platforms.
- Familiarity with common construction tools and systems (e.g., Open Space, Hammertech) is a strong plus.
- Strong understanding of construction workflows, regulatory compliance, and safety standards.
- Demonstrated expertise in systems configuration, process optimization, and continuous improvement initiatives.
- Experience with API integrations, data structure design, and financial reporting tools.
- Excellent communication, training, and documentation skills
- Strong analytical and problem-solving abilities with keen attention to detail.
Additional Skills: - Hands-on experience with user acceptance testing (UAT) and defect resolution.
- Ability to gather and incorporate stakeholder feedback to drive system and process improvements.
- Comfortable working in a dynamic, fast-paced environment with both remote and on-site engagements.
- Ability to gather and incorporate stakeholder feedback to drive system and process improvements.
- Comfortable working in a dynamic, fast-paced environment with both remote and on-site engagements.
Salary Information - To the extent this position is performed in New York, the annual salary range for this role is $110,000- $140,000.
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level.
All qualified applicants will receive consideration for employment with JRM without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law. Eligible candidates must be work authorized to work in the United States without the need for employer sponsorship.