Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company.
Location Description Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida. Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication. If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.
Overview About Us The
Hilton University of Florida Conference Center is located on the southwest corner of the University of Florida campus and offers guests a unique combination of upscale accommodations and best-in-class service-unmatched in the Gainesville area. Whether guests are here for business, leisure, or both, the Hilton UF provides the perfect environment for productivity and relaxation.
Our Culture We believe work should be fun and rewarding. Our team thrives in a creative, energetic atmosphere built on respect, collaboration, and a shared commitment to excellence. At the Hilton UF, we don't just meet expectations-we exceed them. Every team member plays a vital role in creating memorable experiences for our guests, and we take pride in supporting one another along the way.
Position Summary We are seeking an enthusiastic and detail-oriented
Conference Services Manager to join our team. In this role, you'll be the primary liaison between clients and hotel departments, responsible for the planning, coordination, and successful execution of conferences, meetings, and group events. You'll ensure client satisfaction while maximizing hotel revenue opportunities through careful management of room blocks, event details, and food & beverage planning.
Key Responsibilities - Serve as the main point of contact for assigned conference and group events.
- Develop and maintain strong, professional relationships with clients.
- Communicate all event needs clearly and efficiently to hotel departments.
- Ensure the timely and accurate distribution of event orders, rooming lists, AV needs, transportation requests, and billing details.
- Proactively anticipate client needs and resolve concerns with a solutions-oriented mindset.
- Conduct pre-event inspections and post-event reviews to ensure quality and satisfaction.
- Collaborate with the Banquet, Culinary, Sales, and Front Office teams to exceed guest expectations.
- Attend key internal meetings including Conference Review, Group Rooms, and Stand-Ups.
- Maintain accurate digital and physical client files.
- Monitor and follow up on final billing and contracted rebates/commissions.
- Work a flexible schedule based on business needs.
Qualifications Qualifications - High school diploma or equivalent required; college degree preferred.
- Previous hotel, catering, conference, or meeting planning experience required.
- Strong organizational, communication, and customer service skills.
- Computer proficiency, including Microsoft Office; knowledge of Delphi preferred.
- Positive attitude with the ability to multitask in a fast-paced environment.
- Ability to move quickly throughout the property as needed.
- Supervisory and interpersonal skills are a plus.
Why Join Us? - Be part of a respected Hilton property with a dynamic and supportive team.
- Enjoy a vibrant workplace culture where your contributions truly make a difference.
- Opportunities for professional growth and development.
Ready to make a difference and lead unforgettable experiences? Apply now and join our Hilton UF family.