Who We Are
Benessair Health is a luxury concierge medical and wellness center dedicated to helping clients Live Better, Longer. We combine cutting-edge medical expertise with world-class wellness services, creating a seamless, five-star experience for our clients. Our offerings include personalized health programs, medical and aesthetic treatments, personal training, IV therapy, hyperbaric oxygen therapy, and chef-prepared meals - all under the guidance of onsite physicians and certified wellness experts.
About the Role
We are seeking a Concierge Receptionist who is more than just a front desk presence. You will be the heartbeat of our client experience. This role blends hospitality, executive assistant skills, and customer service to ensure every client enjoys a seamless and luxurious visit. From offering a perfectly made protein shake to coordinating appointments with precision, your mission is to anticipate needs and create effortless experiences.
Key Responsibilities
- First Impressions Matter - Welcome clients warmly, ensuring every visit feels exclusive and personalized.
- Luxury Hospitality - Prepare and serve coffee, protein shakes, and chef-prepared meals with attention to detail.
- Seamless Scheduling - Manage appointment bookings, phone calls, and client inquiries with professionalism.
- Client Liaison - Guide clients through services, assist with requests, and coordinate their experience for maximum ease.
- Elite Service Environment - Maintain a pristine reception and lounge area that reflects our five-star standard.
- Confidentiality & Professionalism - Protect client privacy and uphold discretion at all times.
- Administrative Support - Assist staff with office tasks and ensure smooth day-to-day operations.
What We're Looking For
- Minimum of a Bachelor's Degree - Preferably in hospitality, business administration, marketing, or a related field.
- Hospitality-Driven Mindset - A background in luxury hospitality, concierge services, or high-end customer care preferred.
- Professional & Personable - A polished, engaging demeanor with excellent communication skills.
- Tech-Savvy & Detail-Oriented - Experience with scheduling software (Mindbody, Elation EMR a plus), and Apple systems.
- Multitasker with Follow-Through - Ability to juggle multiple tasks while maintaining exceptional service.
- Service Industry Experience - 3+ years in any hospitality field, medical concierge, wellness, or executive-level customer service required.
Why Join Benessair Health?
- Be Part of Something Elite - Work in a high-end, concierge-style wellness environment.
- Develop & Grow - Opportunities for career advancement and professional development.
- Full benefits package including health insurance, PTO, holiday pay, and 401k
If you thrive in a high-touch, service-driven role and love making people's lives easier, we'd love to meet you. Apply today to become part of the Benessair Health experience.
Legal Statement
Benessair Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.