Computer Technician

Salary : $43,035.20 - $65,332.80 Annually
Location : Springfield, MO
Job Type: Full Time
Job Number: 032425
Department: Information Systems
Opening Date: 03/24/2025
Closing Date: 4/7/2025 8:00 AM Central

Description
Join the City of Springfield's Information Systems team as a Computer Technician.

Are you a tech-savvy problem solver who loves helping others? The City of Springfield is looking for an enthusiastic and motivated Computer Technician to join our Help Desk team.

As a first point of contact for City employees, you'll play a critical role in keeping our technology running smoothly. From troubleshooting software glitches to setting up new systems, you'll be supporting employees across all City departments.
What You'll Do:

• Provide top-notch IT support to City employees across 124 locations
• Troubleshoot and resolve a variety of technical issues, from software installations to printer problems
• Utilize Engine Service Desk software to track and manage service requests efficiently
• Collaborate with other IT teams to escalate complex issues and ensure smooth operations
• Use remote support tools and on-site visits to keep our technology running seamlessly

Why Join Us?

• Gain hands-on experience with nearly 400 software systems
• Make a real impact by supporting the technology behind vital city services
• Be part of a dynamic and knowledgeable team in a fast-paced environment

If you're passionate about technology, love problem-solving, and want to make a difference in your community, we'd love to hear from you.

Apply today and be a key player in keeping Springfield's technology running smoothly.

Want to know more about our benefits and other perks? Click .
Qualifications and Requirements

Experience, Education, and Training

• Requires graduation from an accredited college or university with a Bachelor's degree in Computer Information Systems or a related area;
• Substantial work experience within computer environments may be substituted for the formal education on a year-for-year basis.

Licensing/Certification

• Obtain certification as a HDI Support Center Analyst and CompTIA A+ Certification within probationary period.

Functions

For more information on essential functions and other requirements, please see the
Other Requirements
Equal Opportunity Employer/Disability and Vet
Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to testing or appointment. Proof of United States Citizenship/Authorization to Work in The United States as established by the Immigration Reform Act of 1986 is a condition of employment. Pre-employment drug testing is required.
All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.
Find out more about City of Springfield employee benefits through the following link:
01

The following questions are specific to the position you are applying for, and must be completed accurately. The information you provide below must be reflected in the experience, education, or volunteer work provided in your application above. A response of 'see resume' will not be accepted.

• I understand.

02

What best describes your level of education in Computer Information Systems or a related area?

• High School Diploma or GED equivalent
• 30 college credit hours
• Associate's Degree or 60 college credit hours
• 90 college credit hours
• Bachelor's Degree or higher

03

Please state the name of your college / university and your specific area of study.
04

How many years of substantial experience within computer environments do you have?

• I do not have any experience
• 1 year
• 2 years
• 3 years
• 4 years
• 5 or more years

05

Please describe your experience within computer environments.
06

Were you referred by a current City employee to apply for this position?

• Yes
• No

07

If yes, please state the full name of the City employee who referred you to this position.
Required Question