Computer Systems Analyst/Engineer

Computer Systems Analyst/Engineer

This position provides support for Southern Company Services Transmission's energy management

systems (EMS). These systems are leveraged by transmission control centers (OPCO TCC's) as well as the

power coordination center (PCC) and their respective back-office personnel to ensure reliable management

of the bulk electric system. This position is responsible for the implementation, execution, and

improvement of operational processes to ensure system availability for all computer systems supported by

the EMS department.

The successful candidate will provide 24x7 operational support for the EMS/SCADA Systems (current

Spectrum Power 3/future OSI Monarch) and other systems that support the operational needs of our

customers. This role will focus on learning customer's use cases and working within the EMS system to

enhance or develop systems to achieve desired results. Understanding operational concepts and computer

technologies will enable the candidate to help the customer extract meaningful data, tune the SCADA

(Supervisory Control & Data Acquisition) system for end users, and work with the EMS vendor to develop

new solutions. Understanding power systems at a level to engage with GPC engineers is key when

facilitating modeling specialized applications to meet customer's specific needs. Systems we maintain run

on RHEL Linux servers, Windows servers, and Windows desktop computers that are built and maintained

by the EMS department or provided by solution vendors. EMS also leverage tools such as (Veeam), source

code management (GitHub), package deployment (RPM/Yum, SCCM), solution and performance

monitoring (Zenoss, ArcSight), and incident or change management (Remedy).

Required Knowledge:

• Excellent communication and organizational skills are required. This role will work with

multiple other teams and vendor support groups to administer systems, coordinate releases, and

support deployed solutions.

• Understanding Power Systems and ability to translate to system configuration and modeling

• Basic computer scripting and/or programming skills. PowerShell, Python or Shell scripting

familiarity a plus.

• Proficiency with Windows desktop use including basic administration and Microsoft Tools

• Understanding of Windows server administration and/or Linux (RHEL) administration

• Understanding of computer hardware including physical/virtual servers, desktop maintenance,

network and security concepts, and application support.

• Must be able to obtain Critical Infrastructure Protection (CIP) and Insider Threat Program (ITP)

security clearance as required.

Experience and Education:

• Degree in Electrical Engineering, Computer Engineering, Computer Science or equivalent

experience.

• Experience supporting and troubleshooting computer systems in an enterprise setting.

• Knowledge of electric utility and or Transmission Operations is a plus

• General understanding of computer system infrastructure, operations, and security.

Skills and Abilities:

• Must have a customer focused attitude and the desire and ability to understand Transmission

core business and its needs.

• Must have analytical, problem solving, and troubleshooting skills.

• Ability to handle multiple tasks with competing priorities as well as delegation skills as

appropriate.

• Ability to bring consensus and buy-in among people with different views and agendas.

• Ability to grasp complex Energy Management Systems operational issues, risk factors, and

business drivers.

Behavioral Aspects:

• Must demonstrate Southern Company Core Values (Safety First, Unquestionable Trust, Superior

Performance, Total Commitment) and a commitment to Human Performance.

• Must have strong interpersonal skills, be a self-starter, a decision-maker, flexible, self-directed,

and a team player.

• Must possess the ability to build and maintain relationships within a team, with customer

organizations and multiple vendors.

Other Requirements:

• Willingness to be on call as needed 24x7

• Willingness to adhere to stringent federal and corporate requirements regarding how work is

performed and security of EMS systems and information.

• Travel (10%-15% of time) to attend Southern Company functions and maintain system

hardware.

• Successful candidate will have to undergo additional screenings (specifically Insider Threat Protection - ITP) in addition to the background/drug screening.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 11134

Job Category: Engineering

Job Schedule: Full time

Company: Southern Company Services