COMPUTER SPECIALIST Pace Academy is an independent college preparatory school in Atlanta, Ga., with an enrollment of 1,150 students in Pre-First through 12th grade. The school provides a learning environment that cultivates global citizenship, a spirit of service, respect for differences and strong character in its students. Our commitment to a diverse, equitable and inclusive culture is reflected in a community in which differences are embraced, and students, parents/caregivers, faculty and staff have a sense of belonging.
At Pace, we hire culturally competent and responsive candidates who believe in the critical importance of diversity, equity and inclusion in the life of a school and can effectively incorporate those principles in their work. Pace actively seeks candidates from historically underrepresented populations.
The IT Department is a friendly, fast-moving, hard-working and can-do group with a sense of humor. The four-person team is located in a one-room office where its members constantly share and collaborate with each other. All four are involved in tech support. The ideal candidate is a people-person committed to going above and beyond to help others and has an aptitude for technology.
ESSENTIAL DUTIES AND RESPONSIBILITIES: - Support technology across all divisions and departments campus wide in a prompt and courteous manner, ensuring all Pace Academy technology policies are followed
- Support Apple devices and software
- Assist faculty, staff, students, parents/caregiver and vendors with technical support cases, provide training on new and existing technologies, and recommend improvements to current systems and tools
- Assist in troubleshooting general hardware and software problems
- Monitor system performance and report potential issues
- Install, configure, repair and maintain technical hardware, software and network equipment
- Keep up to date on best security practices and be able to implement
- Diagnose, troubleshoot and resolve hardware, software and network issues for Apple computers, iPads, AppleTVs, interactive projectors, printers and other peripherals in a timely manner
- Assist with Audio/Visual setup for school assemblies, meetings and special events
- Help teachers integrate technology into their classroom curriculum
- Support both school-wide and division-specific systems, including Student Information Systems (SIS), local databases and other educational platforms
- Maintain accurate inventory and documentation of technology assets
- Create and maintain up-to-date documentation and training materials
- Plan, execute, and manage special projects
- Other duties as assigned
MINIMUM QUALIFICATIONS: - Minimum of a bachelor's degree in a related field with extensive knowledge
- Experience and proven successful implementation of instructional technology in the classroom
- Must be flexible, a strong communicator, a quick problem-solver, and eager to explore new strategies to enhance instruction and learning.
- Independent school experience preferred
- Experience with Adobe Creative Cloud Suite, Veracross, JAMF Systems and Filemaker experience a plus
- Experience with spreadsheets, database manipulation, Advanced Google Apps knowledge and Google Workspace administration required
- Technical proficiency with iOS, OSX, Windows and cloud-based platforms in an education setting required
- Strong organizational skills with close attention to detail and the ability to move among multiple tasks and projects with ease, maintaining multiple priorities and deadlines
- Basic knowledge of network topology and wireless networking
- Basic scripting skills, such as Python or shell scripting a plus
- Must be able to work on campus, in-person
WORKING CONDITIONS: - Moderate noise associated with office environment
- May have to traverse campus during a variety of weather conditions
- Ability to sit at a computer terminal for an extended period
- While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, bend, stretch, climb ladders and stairs, stoop, kneel, and use hands and fingers, handle or feel; and reach with hands and arms to operate/lift/work on or with; tools, computers, telephone and keyboard; must be able to withstand heights
- Specific vision abilities required by this job include close vision requirements due to computer work
- Light to moderate lifting up to 50 pounds may be required
Department: Information Technology
Reports To: Director of Information Technology
FLSA Status: Exempt, 12-Month Position
Pace offers a complete benefits package, including medical, dental and vision insurances, a 403(b) plan with a generous match, paid term life and disability insurances, supplemental insurance plans and Flexible Spending Accounts.
Learn more about our Action Plan for Racial Equity
How to Apply: Attach the following in a Word or PDF format; Resume, Cover Letter, List of three references when applying online.
Equal Employment Opportunity Employer