Computer Repair Specialist and TechnicianLocation: Lincoln, NE
Department: Production & Product Operations
Job Type: Full-time
ABOUT THE ROLE We're looking for a hands-on, tech-driven team member to join our
Repair Team, specializing in
hardware assembly, diagnostics, and repair across both desktop and laptop platforms. This role is ideal for someone who enjoys building and repairing computers, identifying hardware issues, and ensuring every system performs flawlessly before it moves to the next stage of production or fulfillment.
You'll play a critical role in assembling new systems, troubleshooting hardware-level issues, and preparing units for final processing, shipment, or deployment.
WHAT YOU'LL DO - Assemble and configure custom-built desktop and laptop systems based on provided specifications
- Perform hardware diagnostics and troubleshooting to isolate and resolve component failures
- Replace or reconfigure parts as needed and re-test systems for full functionality
- Collaborate with internal teams to identify and replace components during the diagnostic and build process
- Run performance checks and functional verifications on completed builds
- Maintain accurate documentation of actions taken, components used, and resolutions applied
- Communicate with production leads and support teams to ensure systems are ready for final handling
- Keep a clean, well-labeled, and organized workstation in accordance with team standards
- Lift and handle systems or components weighing up to 50 lbs safely and consistently
WHO YOU ARE - You've built or repaired desktops and laptops-either professionally or personally
- You're confident in identifying hardware problems and executing clean fixes
- You are highly detail-oriented and process-driven
- You communicate clearly and follow through on tasks without oversight
- You're comfortable working around tight production timelines with consistent quality
- You can safely lift and move up to 50 lbs of equipment
BONUS IF YOU HAVE - Experience in PC repair, PC Building, or IT hardware support
- Familiarity with BIOS updates, Windows installation, and performance benchmarking
- Experience with cable management, airflow optimization, and system aesthetics
- Previous work in a tech production or diagnostics environment
WHAT YOU'LL GAIN - A full-time, stable position with growth opportunities
- Daily hands-on work with high-performance desktops and laptops
- Exposure to cutting-edge hardware used by gamers, creators, and professionals
- A tight-knit team culture that values craftsmanship, consistency, and trust
- Employee discounts on hardware and components