Community Manager

Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

As Community Manager at Cameron Run, you will lead all daily operations of the community, including leasing, rent collection, resident relations, vendor and maintenance coordination, and budgeting. Your focus will be on meeting occupancy and NOI goals, improving financial performance, and fostering a safe, well-maintained, and resident-focused environment. You'll be supported by Axia's regional leadership and resources to drive the property's success.

Required Skills:

Minimum 3-4 years experience as an onsite Community/ Property/ Leasing Manager.

Working knowledge of RealPage OneSite Management Software, Microsoft Office, and the Internet.

Ability to write routine reports and correspondence, speak effectively before groups, have experience with compliance standards, and understand the difference between leading and being a boss.

Your Key Responsibilities:

Leadership & Team Development

Train, supervise, and motivate leasing and maintenance staff.

Manage schedules, staffing needs, and timekeeping approvals

Establish structure, accountability, and morale on-site.

Foster a calm, solutions-driven culture.

Serve as a role model in communication, professionalism, and follow-through.

Perform administrative duties including processing paperwork, maintaining resident files, correspondence, and facilitating employee and resident meetings.

Conduct regular property walks to ensure curb appeal and adherence to community standards; assist with leasing presentations and tours to prospective residents.

Financial & Operational Oversight

Lead the financial turnaround: monitor rents, manage delinquencies, minimize expenses, and drive occupancy growth, and collections.

Analyze trends, implement action plans, and communicate strategies clearly with Regional Leadership.

Maintain budget discipline; oversee vendors, turns, and service operations tightly.

Submit variance reports and ensure regulatory and fair housing compliance.

Resident Relations

Provide excellent customer service in a challenging environment

De-escalate and resolve resident concerns with diplomacy

Uphold firm but respectful community standards

Implement and enforce behavior-related policies (e.g., noncompliance notices, evictions) in coordination with legal and compliance.

Host resident events or programs to build community trust and engagement.

Leasing & Marketing

Conduct property tours, respond to leasing inquiries, and promote community amenities.

Maintain knowledge of lease terms, policies, and market trends.

Approve lease applications by reviewing background checks, income, and references.

Conduct outreach to trusted referral partners (nonprofits, housing agencies, etc.).

Maintain and improve the online reputation through consistent, honest engagement.

Property & Safety Oversight

Conduct daily walks of the community to assess curb appeal, cleanliness, and safety.

Immediately address and escalate safety risks, criminal behavior, or property damage.

Partner with security, vendors, and authorities as needed.

Ensure all units, common areas, and amenities are kept to Axia-ready standards.

Maintenance & Vendor Oversight

Ensure the community, including model and vacant units, is market-ready at all times.

Oversee all maintenance operations and ensure service requests are handled promptly.

Perform regular property inspections to ensure asset quality and curb appeal.

Bid, negotiate, and manage vendor contracts and one-time project work.

Promote and enforce safe workplace practices across the property.

Axia Core Values

Driven for Greatness - We set the bar high and work smart to exceed it.

People First - We treat every resident and team member with care and respect.

Better Together - We win through trust, collaboration, and shared commitment.

Aim Higher - We continuously improve and push for what's possible.

All In - We bring energy, passion, and full commitment to our residents and team.