Community Manager

Are you a dynamic leader who is passionate about customer service and has a background in property management? Our search is on for a bilingual Residential Community Manager to oversee a lively residential community in Santa Fe, NM. The ideal candidate will be committed to establishing a secure, well-kept, and inviting atmosphere for all residents. In this pivotal position, you will be responsible for managing day-to-day operations, offering assistance to residents, and preserving the property, all while maintaining company standards to guarantee an outstanding living experience. Salary and Benefits:
• Salary Range: $50,000 - $55,000 (depending on experience)
• Paid Time Off (PTO) Responsibilities:
• Manage the property maintenance, utilities, and third-party contractors to ensure all facilities are functioning properly in Santa Fe, NM, US.
• Perform regular property inspections to uphold community standards and identify areas for improvement within the residential community.
• Handle rent collection, manage delinquent accounts, and enforce community policies while fostering positive relationships with residents.
• Process lease renewals, rental agreements, and notices, including demands for non-compliance or rent payments in Santa Fe, NM, US.
• Recruit, train, and supervise on-site staff, providing ongoing support and evaluations to ensure high performance.
• Keep accurate records of resident transactions, payments, and lease agreements using community management software specifically in Santa Fe, NM, US.
• Ensure compliance with local and state regulations by serving necessary notices to residents in Santa Fe, NM, US.
• Collaborate with team members to address operational challenges and maintain effective communication across all departments.
• Uphold safety standards, promptly report any incidents, and follow up on all safety concerns.
• Respond promptly and courteously to resident and guest inquiries, addressing concerns and service requests in Santa Fe, NM, US.
• Supervise all community operations to ensure safety, cleanliness, and adherence to company standards specifically in Santa Fe, NM, US.
• Coordinate resident move-ins and move-outs, prepare lease agreements, and handle financial transactions effectively in Santa Fe, NM, US. Qualifications:
• The ideal candidate should have at least 2 years of experience in property management, specifically in residential or manufactured home communities.
• Preferably, the candidate should be familiar with community management software such as Rent Manager.
• Fluency in both English and Spanish is required for effective communication with residents.
• Excellent communication skills are essential to handle inquiries through phone, email, and in-person interactions.
• Proficiency in Microsoft Office, basic math skills, and the ability to maintain detailed records are necessary.
• Strong organizational skills, excellent time management, and problem-solving abilities are key qualities for this role.
• A customer service-oriented mindset is crucial, with a dedication to creating a positive living experience for residents. Compensation: $50,000 - $55,000 yearly

• Manage the property maintenance, utilities, and third-party contractors to ensure all facilities are functioning properly in Santa Fe, NM, US.
• Perform regular property inspections to uphold community standards and identify areas for improvement within the residential community.
• Handle rent collection, manage delinquent accounts, and enforce community policies while fostering positive relationships with residents.
• Process lease renewals, rental agreements, and notices, including demands for non-compliance or rent payments in Santa Fe, NM, US.
• Recruit, train, and supervise on-site staff, providing ongoing support and evaluations to ensure high performance.
• Keep accurate records of resident transactions, payments, and lease agreements using community management software specifically in Santa Fe, NM, US.
• Ensure compliance with local and state regulations by serving necessary notices to residents in Santa Fe, NM, US.
• Collaborate with team members to address operational challenges and maintain effective communication across all departments.
• Uphold safety standards, promptly report any incidents, and follow up on all safety concerns.
• Respond promptly and courteously to resident and guest inquiries, addressing concerns and service requests in Santa Fe, NM, US.
• Supervise all community operations to ensure safety, cleanliness, and adherence to company standards specifically in Santa Fe, NM, US.
• Coordinate resident move-ins and move-outs, prepare lease agreements, and handle financial transactions effectively in Santa Fe, NM, US.

Compensation:
$50,000-$55,000 per year