Community Growth Manager

Do you thrive in a fast-paced environment at the intersection of community management, entrepreneurship, and fun? Are you passionate about connecting with others and fostering an innovative, collaborative workspace? If that sounds like you, we welcome you to apply for the Community Growth Manager position at The Hub CoWorks.

Overview

The Community Growth Manager is at the heart of The Hub CoWorks, ensuring a dynamic and welcoming environment where entrepreneurs, remote workers, and organizations can thrive. You'll oversee business development, community engagement, event planning, social media, and daily operations, all while collaborating closely with CEDRR and StartUp Rutland to strengthen Rutland's entrepreneurial ecosystem.

Key Responsibilities

Business Development & Partnerships

Identify and recruit companies, entrepreneurs, and professionals who align with The Hub's mission and could benefit from utilization of The Hub's facilities.

Track contacts with prospective members using Office RnD software to ensure regular follow-up and conversion to paying customers.

Conduct tours for prospective members and potential partners.

Build relationships with local press, business leaders, and community partners to increase awareness of The Hub CoWorks.

Manage new sales and renewal pipeline to ensure growth of membership.

Community Management & Engagement

Foster a welcoming and inclusive atmosphere that promotes member satisfaction and collaboration.

Facilitate networking and mentor connections between members.

Organize and oversee community-building initiatives, such as lunch-and-learns, themed meetups, professional development opportunities, and pop-ups for local businesses.

Act as the primary point of contact for members, addressing concerns and resolving issues quickly and effectively.

Develop processes and systems for collecting and responding to data related to the use of the space and member experience.

Events Planning & Execution

Develop and execute a quarterly events calendar catering to members, potential members, and the broader business community.

Organize events such as workshops, panel discussions, networking sessions, and social gatherings by partnering with local businesses, organizations, and speakers to enhance event offerings.

Social Media

Regularly document and post updates about member success stories and upcoming and past events, highlighting activity at The Hub to our social media following.

Strengthen The Hub CoWorks' brand presence online and in the local business community.

Operations & Space Management

Liaise with members, vendors, landlord, and service providers to ensure smooth day-to-day operations, including coworking space organization, office supplies, and technology infrastructure.

Maintain WiFi connectivity, printing stations, kitchen supplies, and meeting room availability to enhance the member experience.

Ensure an orderly, clean space to meet the needs of users.

Experience & Requirements

Bachelor's degree in Business, Marketing, Communications, or equivalent professional experience.

2-4 years of experience in community management, event planning, customer service, or marketing.

Experience selling to organizations and/or individuals, including prospecting and pipeline management, and turning leads into paying customers.

Strong event planning and project management skills.

Passion for Rutland's entrepreneurial ecosystem and a desire to support local entrepreneurs, startups, and businesses.

Exceptional written and verbal communication skills.

Ability to work independently while collaborating with teams and partners.

Technical proficiency in the use of social media for marketing, basic IT troubleshooting, and the ability to learn new software platforms quickly.

Compensation

This is a full-time salaried position. The anticipated salary for this position is $60,000-$70,000. Additionally, this position is eligible for commissions based on sales and renewals of coworking memberships.

For more information, please contact Lyle Jepson at . To apply, please submit a resume and cover letter to .