STAK Space - Community Coordinator
Join the dynamic team at The Behring Co. and help shape the future of our thriving coworking community. As our Community Coordinator, you'll be the cornerstone of creating exceptional experiences for our diverse membership while playing a vital role in our space's day-to-day operations.
About the Role This position combines hospitality expertise, operational excellence, and community building to create an environment where our members can thrive. You'll be part of a forward-thinking team that values initiative, adaptability, and collaborative problem-solving.
Key Areas of Responsibility:
Community Engagement & Hospitality
Welcome guests and manage check-in experience
Provide a warm level of hospitality while greeting members and guests at the concierge desk
Support member & guest inquiries in person and through 8x8, intercom, and email
Assist with getting members acclimated to the facility
Drive member reviews through Yelp, Google, and industry sites
Process mail and deliveries through the Spheremail platform
Technical Operations
Troubleshoot and support guests with AV systems in conference rooms
Learn to leverage AI tools to streamline and automate processes wherever possible
Event Management
Assist in the coordination and execution of member events
Manage space setup/breakdown and AV needs
Track attendance and feedback
Have a flexible schedule to support evening/weekend events as needed
Administrative
Keep the kitchen stocked & running efficiently throughout the day
Manage stocking and support the reordering of supplies in coworking & amenity spaces
Help maintain cleanliness of common areas
Required Skills & Experience
2+ years customer service experience
Event coordination experience or willingness to learn
Ability to assist with basic conference room AV support
Strong written and verbal communication
Strong ability to work cross collaboratively with multiple teams
Flexible schedule to support member events in the evenings & weekends as needed
Startup mindset with the adaptability to wear many hats and an eagerness to jump into support the team where needed
Physical ability to move furniture/equipment up to 50 lbs
This fully onsite role offers an opportunity to make a significant impact on our community's experience while developing skills in business development, operations, and hospitality. You'll work closely with our leadership team to grow, shape, and enhance our community.