Communication Dispatcher II

Job no: 526355
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: University Police
Salary: Grade 13E, Step 1
Applications Open: Jan
Applications Close: Open until filled

General Summary of Position:

The Communications Dispatcher II performs a variety of duties involving transmitting messages from the radio communications base station. They monitor various radio frequencies and operates radio transmitting and receiving equipment. They will maintain records and logs of department daily activities, search files to obtain information, utilize information equipment in order to facilitate law enforcement and community care taking goals and missions. All finalists will be required to present the following documents: Birth Certificate, High School Diploma or G.E.D. Certificate and Driver's License.

Minimum Qualifications (Required):

Must be a US Citizen

Must have a High School Diploma or an equivalent GED Certificate

One year of related experience including security, customer service or other experience working with the public is a fast-paced environment

Must have strong communications skills, both verbal and written

Must be able to pass a background check, must not have been convicted of a felony or serious misdemeanor

Must possess a valid Driver's License

Must be able to pass a physical and psychological exam

Must be able to work a varied work schedule including but not limited to nights, weekends and holidays

Must be able to pass a NCIC/LEAPS exam in order to be certified to operate confidential informational electronic search equipment dedicated to law enforcement and community care taking

Preferred Qualifications:

One year of full-time, or equivalent part-time dispatching experience preferred

Special Instructions to Applicants:

Only internal International Teamsters Union Local 25 Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

This is an International Teamsters Union Local 25 position, Grade 13E - Step 1.

Review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.

Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.

Posting updated 3/18/2025.

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