About Parkwell
Parkwell is a values-driven company that takes pride in its exceptional culture and commitment to putting people at the Center of Parking. We are dedicated to creating opportunities for growth and development, and we invite you to join our team and be part of this endeavor.
This is a high-volume operation with specific needs related to the business demands.
Job description
Parkwell is seeking a dynamic, strategic leader to manage parking operations at, a legendary Hollywood campus blending modern workspaces, luxury residences, and high-end dining. Overseeing a high-volume, event-driven environment, you will lead a team of 20, ensuring seamless operations, top-tier customer service, and strong financial performance. Your role will encompass staff management, vendor coordination, budgeting, reporting, and operational execution, all while maintaining excellent client relationships.
Success in this role requires proactive problem-solving, exceptional leadership, and a passion for hospitality. If you thrive in fast-paced, high-stakes settings and want to grow with a values-driven company that prioritizes culture and career development, this is your chance to make a lasting impact at one of Hollywood's most iconic destinations.
Some specific duties include:
- Manage a team of approximately 20 people including customer service representatives, grounds maintenance/porter and shift supervisors.
- Establish and maintain positive working relationships with all clients and customers.
- Complex financial forecasts and reporting that is deadline driven.
- Ensure the cleanliness and safety of each location under management.
- Maintain professional and responsive customer and client service and ensure satisfaction at all times
- P&L management and execution against budget
- Reporting and documentation as required by each account, client and company executives
- Procurement of all supplies needed for operations through company expense procedures
- Execution of marketing plans, implementation and maintenance of revenue control procedures and analysis
- Maintain adequate staffing levels
- Employee recruiting, training, development, accountability, safety and well-being
- Compliance with all laws, rules, policies, and safety-standards
Parking equipment optimization, management and maintenance:
- Monitor the financial performance of the locations within your portfolio
- Compile and analyze reports related to the business operations of your portfolio
- Assist in the recruitment, on boarding and training of new hires as well as daily oversight and support for existing staff within your portfolio
- Create and execute SOP's for each location under management
- Assist in other company initiatives and projects as needed
- Support and positively contribute to company's Mission, Culture, and Values - Be Better, Be Honest, Be Respectful, Be Go-Giver, Be Optimistic, Be Creative
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Work Location: In person