Commercial Operations Coordinator

About Avadel Pharmaceuticals plc

Who We Are: Avadel Pharmaceuticals plc (Nasdaq: AVDL) is a biopharmaceutical company focused on transforming medicines to transform lives. Our approach includes applying innovative solutions to the development of medications that address the challenges patients face with current treatment options. Oxybate therapy is currently the standard of care for the treatment of excessive daytime sleepiness (EDS) and cataplexy in patients living with narcolepsy. However, other approved oxybate products are immediate release formulations requiring two nightly doses - one dose at bedtime and the second dose 2.5-4 hours later, in the middle of the night. LUMRYZ TM (sodium oxybate) extended release for oral suspension, applies our proprietary drug delivery technology to allow for a single bedtime dose, eliminating the need to have a forced awakening during the middle of the night and giving patients the chance for an uninterrupted night's sleep. An extended-release medication sounds like a simple innovation, but it has been lacking for more than 20 years prior to our May 1, 2023 approval, and we believe this can be transformative for people with narcolepsy. For more information, please visit or check out

What We Do: FDA-approved LUMRYZ (sodium oxybate) is a central nervous system depressant indicated for the treatment of cataplexy or excessive daytime sleepiness (EDS) in patients 7 years of age and older with narcolepsy. The FDA found LUMRYZ to be clinically superior to currently marketed twice-nightly oxybate products and granted LUMRYZ seven years of Orphan Drug Exclusivity for adults on May 1, 2023, and again for pediatric patients 7 years and older on October 16, 2024. In both instances, FDA found that LUMRYZ makes a major contribution to patient care over currently available, twice-nightly oxybate products by providing a once-nightly dosing regimen that avoids nocturnal awakening to take a second dose.

How We Work: At Avadel, patients are the reason we exist, and our employees are our greatest competitive advantage - our "secret sauce". The way we work is as important as the results we achieve. Our employees work together as ONE team and live our Values, which is what makes working at Avadel so special and why we will win for patients. Our ONE Team approach fosters a culture based on being relentless for patients, having confidence with humility, being courageous, taking insights to impact, and togetherness. In everything we do, we live the Avadel Values so we can be our best for our patients, our community and each other.

We are seeking team members who have a passion for making a meaningful impact in the lives of patients. We need individuals who will dive in, roll up their sleeves, and join us in our mission to launch Lumryz for the narcolepsy community and be part of building and shaping an exciting future together.

Position Summary: Avadel is seeking a Commercial Operations Coordinator who is a dynamic self-starter, fast learner, strong collaborator, relationship builder, organizer extraordinaire, and can embrace a growing organization's needs. The role will work cross-functionally to provide project coordination, operational support and some administrative task support to a primarily remote Sales & Marketing team.

The Commercial Operations Coordinator must be detail oriented, maintain a decidedly customer-focused perspective, be results driven and possess the ability to learn fast and adjust to change quickly. They will be responsible for the day-to-day logistical operations of the promotional speaker bureau logistics, management of print production and Marketing or Sales collateral inventory and fulfillment. This position will serve as back-up Promotional Advisory Review Committee coordinator and will provide support for logistics and meeting management including regional sales congresses and national or regional sales meetings. They will be responsible for project coordination and processes related to vendor contracting, purchase order requests, calendar management, roster maintenance and other administrative tasks as assigned.

Essential Functions:

• Manage marketing and sales vendor documents including account plans, purchase requests, proposals, contracts, NDA's, SOW's, and retrieving appropriate materials for field-based commercial team when required.
• Manage day-to-day logistics for promotional speaker bureau, print production and field collateral fulfillment.
• Provide logistical support for congresses and other large meetings such as the National Sales Meeting or other POAs (Plan of Action meetings).
• Provide support for various commercial activities related to compliance including state and local licensing for the field based commercial team.
• Provide Commercial Team training support including meeting planning and scheduling for all field-based training events (New Hire Training, Train the Trainer, Regional meetings, Leadership meetings), managing employee set up in the learning management systems (Avadel Academy, GameLab, etc.), calendar invites for commercial training sessions, post-training surveys, attendance and other required record keeping.
• Manage regional/local conference requests for members of the Marketing and Sales organization and coordinate logistics (e.g. conference sign-ups, sponsorships, booth delivery, etc.)
• Responsible for the ongoing maintenance of the commercial team roster, email distribution lists and Microsoft Teams assignments.
• Coordinate and manage HQ Field Rides.
• Plan and execute department meetings. This will include ensuring appropriate work materials are available, event participants are confirmed, recording of meeting minutes, food is ordered and delivered, etc.
• Prepare internal correspondence, communications, and presentations for the commercial teams.
• Support other team members when planning cross-departmental events.
• Coordinate commercial calendars for team/large group meetings.
• Other administrative support as needed.

Experience and Qualifications:

• High School Diploma or equivalent, Bachelor's degree preferred.
• Minimum 3 years coordinator / administrative support in a corporate sales environment. Pharma and/or Biotech experience a plus.
• Intermediate to advanced knowledge of Microsoft Office Suite (including SharePoint and Teams), Concur or a similar expense platform.
• Ability to develop and/or manage standard business processes (e.g. conference requests, roster management, onboarding, etc.)
• Strong written and verbal communication skills and track record of cross-functional collaboration required
• Certain customers and/or Health Care Professionals may have credentialing requirements that apply to field roles to gain access to perform the essential functions of the position. In these cases, credentialing requirements must be met (which may include vaccinations such as influenza and COVID-19). Talk with a People & Culture Representative if there are questions.
• The ability to periodically travel as needed is required

Competencies and Behaviors:

• Flexible and comfortable working in a fast-paced and dynamic environment.
• Commitment to excellence and strong desire to be a part of the department and company success.
• Dedicated to meeting the expectations of the team and the organization.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Excellent communicator - able to interact with people of all levels in a confident, positive, and professional manner.
• Operates with diplomacy, discretion, and confidentiality.
• Ability to think outside of the box with a sense of urgency.
• Ability to have fun and work together as ONE team.

Avadel is committed to facilitating an open, honest, inclusive, transparent, and productive work environment where we work together as ONE team and ONE culture to be our best for patients, customers, and each other. Avadel is committed to equal employment opportunities and non-discrimination in employment. We believe that all employees and applicants should be treated with courtesy, dignity, and respect. Avadel does not discriminate in employment on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, marital status, ancestry, gender, gender identity, pregnancy, status as a covered veteran, or any other characteristic protected by federal, state, and/or local law. It is our intent to comply with federal, state, and local laws, regulations, and guidelines in our employment practices and in our service to our clients. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.