We are seeking a motivated and experienced Commercial Lines Account Manager (CSR-level) to join a well-established independent insurance agency in downtown Metuchen, NJ. This role involves supporting a dedicated commercial book of business in collaboration with a Senior Account Manager and Producer. Ideal for someone who values a close-knit, service-driven team environment.
Primary Responsibilities:
- Process endorsements, change requests, and certificates of insurance (COIs)
- Conduct policy checking; identify and correct discrepancies in AMS360
- Maintain and follow up on loss control recommendations
- Support audit reconciliation efforts
- Log all transactions and maintain accurate account records
- Communicate with clients, carriers, and internal teams to ensure excellent service delivery
Required Qualifications:
- 3-5 years of experience in commercial insurance account management
- Valid New Jersey Property & Casualty License
- Proficiency with AMS360
- Experience with Microsoft Excel, Word, and Outlook preferred
- Strong organizational skills and attention to detail
- Ability to work collaboratively in a team setting
Nice to have Insurance experience:
- Transportation
- Heavy Construction
- Inland Marine
Compensation and Benefits:
- Competitive base salary (based on experience)
- End-of-year bonus potential
- 401(k) with company match
- Health and dental insurance
- Paid time off (PTO)
Why Apply?
This is a stable opportunity with a respected agency that offers growth potential without the pressure of a sales role. If you're looking for a team-focused, service-first environment - we'd love to hear from you.