Job Description:
We are seeking an experienced Commercial Lines Account Manager to join our team in Framingham, MA. The ideal candidate will have 3-5 years of experience in commercial insurance and be proficient in Applied Epic to manage policies, client accounts, and daily operations efficiently. This role requires a detail-oriented and customer-focused professional who can handle complex commercial accounts while providing exceptional client service.
Key Responsibilities:
Client Relationship Management: Serve as the primary contact for commercial clients, addressing inquiries, policy changes, and risk management solutions.
Policy Administration: Use Applied Epic to process renewals, endorsements, certificates, and claims accurately and efficiently.
Risk Assessment and Consultation: Analyze client operations to assess risks and recommend appropriate coverage solutions.
Collaboration with Underwriters and Producers: Work closely with insurance carriers and internal teams to negotiate and secure optimal coverage for clients.
Documentation and Record-Keeping: Maintain precise records of client interactions, policy details, and communications within Applied Epic to ensure workflow efficiency.
Qualifications:
3-5 years of experience in commercial lines insurance account management.
Proficiency in Applied Epic or similar agency management systems.
A valid Property & Casualty (P&C) insurance license.
Strong organizational, analytical, and communication skills.
Ability to handle multiple accounts while ensuring accuracy and compliance with industry regulations.
Compensation:
Salary range: $65,000 - $80,000 per year (depending on experience).
This role offers an excellent opportunity to work with a dynamic team and utilize Applied Epic to streamline operations and provide top-tier service to commercial clients.