Required Skills & Experience- 2+ years of experience within commercial insurance (NO Customer Service/Support)
- Property and Casualty Licenses (P&C) in Michigan
- Previous experience in an insurance agency customer service environment preferred
- Ability to build rapport with client
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Job Description Handle customer inquiries
Provide information about current or new insurance products and services
Troubleshoot and resolve customer issues or concerns
Develop and maintain customer relationships pertaining to individual insurance needs
Interact with company underwriters throughout servicing processes
A client of Insight Global is seeking a Commercial Lines Customer Service Representative/Risk Advisor to start immediately. In this role you would be responsible for servicing commercial customers by obtaining accurate information, quoting new policies, maintaining and reviewing policies, processing policy endorsements, as well as assisting with billing questions, payments, and other insurance/policy-related items.