Our client is seeking a detail-oriented and experienced Commercial Auto Adjuster to join their team. This person will be responsible for investigating, evaluating, negotiating, and resolving commercial auto claims efficiently and effectively. This role requires a strong understanding of insurance policies, liability assessment, and damage evaluation specific to commercial vehicles. The ideal candidate has a strong background in liability investigations, solid communication skills, and the ability to work independently.
Responsibilities include:
- Handle a caseload of commercial auto claims from start to finish, including property damage and bodily injury
- Investigate loss details through phone calls, written communication, and direct contact with insureds, claimants, witnesses, and attorneys
- Determine liability through the review of police reports, statements, and scene documentation
- Assess damages and negotiate settlements in accordance with company guidelines and applicable laws
- Identify and refer suspected fraud for further investigation
- Document claim files thoroughly and accurately throughout the claims lifecycle
- Maintain accurate documentation and claim files in compliance with company and regulatory standards
- Provide exceptional customer service throughout the claims process.
- Maintain a thorough knowledge of state and federal regulations affecting auto claims.
Requirements:
- 1 to 3+ years of experience handling commercial auto claims, including some bodily injury exposure
- Ability obtain Adjusters License
- Excellent written and verbal communication skills
- Ability to analyze coverage and assess exposure effectively
- Proficiency in using claims management systems
Salary/Benefits:
- $65,000 to $85,000+ annual base salary, based on experience, plus annual bonus
- Benefits package, including health, dental, and vision insurance.
- Generous PTO and paid holidays
- Competitive 401(k) with employer matching contributions
- Opportunity for growth and advancement
- Flexible work options