Commercial Account Manager

Benefits:

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Are you a skilled communicator and strategic thinker with a passion for delivering exceptional client service and driving sales growth?

ServiceMaster TRS: Total Restoration Services is seeking an individual who can deliver exceptional customer service, the Commerical Account Manager is responsible for ensuring client satisfaction, overseeing the operational aspects of commercial restoration projects, and actively supporting sales efforts and account growth by identifying new opportunities, strengthening client relationships, and collaborating with internal teams to expand service offerings.

About Us: At ServiceMaster TRS: Total Restoration Services, we restore more than just property-we restore peace of mind. We specialize in commercial and residential restoration following water, fire, and other disasters, partnering with clients nationwide to deliver fast, reliable, and compassionate service. Our team thrives on excellence, integrity, and the opportunity to make a meaningful impact in times of need.

What You'll Do

Client Management

Act as the primary liaison for national accounts

Maintain clear, timely communication with clients and partners

Resolve concerns and ensure a high level of satisfaction

Project Oversight

Assign and monitor restoration jobs across the partner network

Ensure timelines, quality standards, and client expectations are met

Collaborate with internal teams to support project execution

Billing & Documentation

Coordinate required paperwork and billing documentation

Review files for accuracy and compliance with client guidelines

Work with the admin team to ensure timely invoicing

Account Growth & Strategy

Strengthen client relationships and identify new service opportunities

Provide feedback to improve operations and service delivery

Support account performance through data tracking and reporting

Account Oversight & Strategy

Identify opportunities to grow accounts and expand service offerings

Strengthen client relationships and provide strategic recommendations

Monitor performance metrics and drive continuous improvement

What We're Looking For:

Pass background check and drug screening

Occasional travel for client meetings or site visits

Valid driver's license (must meet insurance requirements)

Available for occasional after-hours support (on-call rotation)

Ready to Apply? If you're passionate about building strong client partnerships and ensuring project excellence, we'd love to meet you. Apply today and be part of a team dedicated to restoring more than just property.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries should be made directly to this location.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.