Collision Center Manager

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Summary
The Collision Center/ Body Shop Manager is responsible for developing business through insurance adjusters, customers, and other sources to assure an adequate sales volume, provide a reasonable department operating profit, and maintain certain customer satisfaction standards while controlling expenses. S/he directs the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels and maintaining quality standards.

Essential Duties & Responsibilities
Management-related:
Forecast goals and objectives for the department and strive to meet them.
Strive for harmony and teamwork with all other departments.
Prepare and administer an annual operating budget for the body shop.
Attend managers' meetings as requested.
Understand, keep abreast of and comply with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA right-to-know, etc.

Personnel-related:
Hire, train, motivate, counsel, and monitor the performance of all body shop staff.
Direct and schedule the activities of all body shop employees.
Provide technical assistance as needed.
Conduct meetings with body shop employees to discuss activities and problems of mutual interest.
Monitor Body Shop Technicians' payroll records.
Customer- and Department-related and Other:
Establish and maintain good working relationships with several insurance adjusters.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Greet all customers promptly and give fair estimates on costs and time required for body work.
Break down estimates into labor and parts before the job is started so that Repair Technicians are aware of time allowances.
Quality-check completed jobs.
Handle all customer complaints.
Keep abreast of new equipment and tools available and recommend purchases.
Ensure that the work areas and customer waiting area are kept clean.
Account for all documents; ensure that none are missing.
Prepare final billing for completed repair orders.
Collect accounts receivable for body repair work.
Follow up on parts department orders to ensure parts availability.

Qualifications
Ability to read and comprehend instructions and information. Two years of experience in an auto body repair facility. Working knowledge of body repair methods. One year of supervisory experience. Excellent communication and managerial skills.

Work Environment
The Collision Center/Body Shop Manager will work at a desk which is enclosed in the body shop garage. S/he will be exposed to noise, vibration, paint, dust, exhaust fumes, and other hazardous and nonhazardous materials.

Note
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).

Full-Time/Part-Time
Full-Time

Exempt/Non-Exempt
Exempt

Location
West York Collision Center

About the Organization
We are a trusted Central Pennsylvania automotive company specializing in Ram, Chrysler, Dodge, Jeep, Mazda, Hyundai, Buick and GMC.

Jack Giambalvo Motor Co. started almost 50 years ago by Jack Giambalvo himself. Our present day organization employs 300 people in the York/Hanover Area.

If you're looking for an opportunity to be appreciated and involved in your career, consider Jack Giambalvo. We have a history of providing excellent career opportunities and stability for hard working, energetic people.

Our employees are more like a big family, something that sets our company apart.

This position is currently accepting applications.