COE Engineer

Will be completely remote, Eastern zone
Monday - Friday 7am to 7 pm, 40 hr work week (mostly 8-5 but needs to be flexible)

Assist contractors in field that install radio equipment to improve cell site:
Support includes adding fiber, checking light levels, installing new radios, software/radio upgrades and configurations

MUST HAVE SKILLS (Most Important):
-Strong verbal and written communication skills
-Strong Technical Skills
-Ability to dig into details to troubleshoot complex problems
-Ability to multitask and avoid things falling through the cracks
-Ability to work with others/teams as well as independently
-Team player with the ability to take ownership of work
-Thorough, vigilant, and detail-oriented

-Knowledge of the following technologies:
LTE and 5G operations
-Knowledge of antenna system RF concepts. -
Knowledge of Samsung USM and Nokia WebEM
-Knowledge of LTE, VoLTE and 5G KPIs
-Experience with Microsoft applications
-PIM/VSWR/MIMO/RET experience including knowledge of fiber and LTE radio heads

DESIRED SKILLS:
-Electronics training in telecommunications
-Training in data communications, digital communications, operating systems and applications, computer support, project management, or power.
-Mobile Voice and Data Network infrastructure experience -Experience troubleshooting antenna systems from the transmitter to antenna.
-Training in the following areas: data communications, digital communications, operating systems and applications, telecommunications, computer support, project management, and/or power.

JOB DUTIES:
-Remotely supporting general contractors swapping radio equipment on cell site antenna systems
-Running work orders within internal tools
-Performing health checks on recently converted sites (analyzing KPIs and RF health)
-Performing checks on 5G Home customers that may have been impacted during equipment swaps
-Documenting tasks performed within internal tools
-Engaging appropriate teams when needed

EDUCATION/CERTIFICATIONS
: -Bachelor's degree or three or more years of relevant work experience.

LOGISTICS: Shift: Monday through Friday 8:00am to 5:00pm ET including an hour lunch break (8hr shift)
Additional hours may be needed to support from 7:00am to 7:00pm ET