CMDB Process Lead

Position: CMDB Process Lead Location: Remote Candidates MUST reside in DC, MD, VA, WV, PA, DE, NC, NJ, NY, FL, TX. Visa: USC, GC Exp Level: 10+ years Job description: CareFirst seeks a CMDB Process Lead to support their internal ITSM Team. Day-to-day responsibilities would include overall quality and governance of the configuration management process within the organization. This role will provide the IT organization with oversight and guidance for the associated end-to-end CMDB processes. 4+ years of ServiceNow CMDB experience (Configuration Management Database 8+ years of process engineering experience. Nice to have: CSDM knowledge/experience. ITIL V3/V4. Prior healthcare experience.