Cloud Support Engineer

Redmond, Washington

Insight Global
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Job Description

We are seeking a dedicated and experienced Azure Environment Support Specialist to join our team. This role is critical for providing Tier 1 support for incident and support ticketing, and for managing disaster recovery documentation and processes. The ideal candidate will ensure the integrity, security, and performance of our Azure environments by managing incidents and maintaining disaster recovery protocols.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Skills and Requirements

Proven experience in Azure environment support, particularly in incident management and disaster recovery.

Strong knowledge of Azure DevOps (ADO) and experience managing support ticketing systems.

Proficiency in creating and maintaining disaster recovery documentation.

Excellent problem-solving skills and the ability to escalate issues appropriately.

Strong communication skills, both written and verbal.

Ability to work effectively within a team and independently. Certification in Microsoft Azure or related fields.

Experience in automated patch management systems.

Familiarity with open source and innersource package management. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .

Date Posted: 19 May 2025
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