• Deliver Transition program capabilities - Knowledge Transfer, Process and Procedure, Service & Projects Take On, Technology and Infrastructure, Contract & Finance management, Staffing, Set up, Transition Governance, integration with any Change/Transformation initiatives
• Deliver Transition Projects in line with Global Transition methodology (manage risk, governance, quality assurance, issue resolution, reporting)
• Architect transition solutions by developing Transition plans, responding to RFPs/ RFIs and support the sales team with complete ownership of Transition solution
• Take full responsibility for the management of the wider transition team involving internal delivery resources, 3rd party suppliers, account team members and client stakeholders
• Ensure commercial project milestones are agreed and published and that transition invoices are raised in accordance with agreed payment terms (if applicable)
• Set overall direction for the Transition program team
• Contain and resolve cross-transition work stream issues that do not require sponsor attention
• Monitor progress to make sure client deliverables are delivered on time and within budget
• Work with client's Transition Lead to establish a governance organization
• Have experience to work with presales team. Work on RFP, RFI directly from the customer. Should be able to write Project charter and SOW
• Have experience to deliver large and complex deals. Monitor stakeholder expectations and take corrective action to address gaps
• Serve as the point of contact for the PMO lead and governance team
• Communicate program performance to Client stakeholders and Capgemini internal stakeholders
• Monitor and maintain team morale, program timelines, milestones and resource usage
• Have experience of managing small/large team
• Should have experience in deploying IT Tools, Setting up Service management process and integration of ITSM tools with Infra tools
• Should have 10+ YoE in managing large transition & transformation IT projects