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Required Skills - NICE CXOne Studio experience - Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) - 3+ years of experience (Critical)
- Ability to program in one or more of the following software languages: C , C , Java, JavaScript, Python - 4years (Critical)
- Ability to develop, maintain, and troubleshoot webservice API calls - 5+ years of experience (Critical)
- Experience in Contact Center Dashboard Creation
- Experience with Salesforce is a plus
- Experience in Contact Center Dashboard Creation
- Base knowledge of intersystem networking, and data traffic flow between components.
- Ability to troubleshoot end to end Call center application including Chrome and Edge issues when interacting with a Web based application like Salesforce/ Microsoft Dynamics.
Date Posted: 07 April 2025
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