Cloud Architect Level 2 with Security Clearance

Job Description Provides support for implementing, troubleshooting, and maintaining Cloud Infrastructure Services hosted in multiple cloud environments. Provides Tier I/II and Tier 3 (Escalation to Architecture Team) resolution of customer capacity requests. Includes support for escalating and communicating status to management and internal customers. Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers. Provide customer support through chat, email, and capacity request ticketing. Capabilities Provide Tier I/II support. Follow established guidelines for the delivery of cloud-based resources. Provide support for implementation, troubleshooting, and maintenance of customer resources. Assist users in accessing and utilizing cloud-based compute resources. Serves as the technical point of contact between the customer and the Architecture and Capacity Engineering teams. Maintain currency of relevant documents and update the Wiki and SharePoint knowledge bases. Monitor and respond to chat rooms. Provide Tier I/II support. Follow established guidelines for the delivery of cloud-based resources. Provide support for implementation, troubleshooting, and maintenance of customer resources. Assist users in accessing and utilizing cloud-based compute resources. Serves as the technical point of contact between the customer and the Architecture and Capacity Engineering teams. Maintain currency of relevant documents and update the Wiki and SharePoint knowledge bases. Monitor and respond to chat rooms. Should be able to develop with a DevOps approach for both Linux and Windows workloads using proven, cutting-edge cloud technologies, including automation with Amazon Cloudformation, OpsWorks, Ansible, Chef, and Docker. Must be able to deploy new cloud production, staging, and test environment. Responsible for all aspects of integration and deployment to include, Infrastructure and application deployment, load testing, and disaster recovery. Must take planning seriously and strive for a seamless transition with little to no downtime. Should be able to identify the most agile, scalable infrastructure, select the best cloud services and technologies for customer projects, and plan all implementation procedures. Should be able to automate and deploy cloud infrastructures. Is responsible for complete documentation of the cloud infrastructure to enable a smooth handoff to the application team. Should have experience writing software scripts using scripting languages such as Perl, Python, or Ruby. Demonstrated experience planning and implementing Infrastructure as a Service (iaaS) and Platform as a Service (Paas) using tools like OpenStack, Eucalyptus, OpenShift, and Kubernetes. The architect will deploy new solutions into existing cloud resources or off-premise infrastructure. Must Possess Strong knowledge of a wide range of cloud services and solutions like AWS, OpenStack, and Microsoft Azure products. Required Skills and Qualifications Experience with the USAIC AWS Enterprise Cloud Infrastructure Ability to collaborate with multiple stakeholders on the planning, architecture, design, and implementation of AWS well-architected solutions Collaborated with external stakeholders on System Security Plans (SSP), accreditation, and cost optimization Knowledge and experience with AWS-managed services, Cloud frameworks, and technologies (e.g., Kubernetes, Istio, Terraform, GitLab) Required: Strong knowledge of cloud solutions, including but not limited to AWS, OpenStack, and Microsoft Azure products. Demonstrated experience using tools like OpenStack, Eucalyptus, OpenShift, and Kubernetes. Must possess one active mid-level or advanced cloud certification (i.e., AWS, Azure, OpenStack). Must have 9 years of related work experience and a bachelor's degree in a related technical field. Must work with little to no prescriptive guidance. An additional four (4) years of relevant experience can be substituted for a Bachelor's degree. Development experience with both Linux and Windows workloads using cloud technologies with automation,n including Amazon Cloudformation, OpsWorks, Ansible, Chef, and Docker. Demonstrated experience writing software scripts using languages such as Perl, Python, or Ruby. Pay & Benefit Highlights Compensation Above market fixed salary or hourly pay. Up to $10,000 bonus for each referral. Additional bonuses for exceptional performance, assisting with business development and company growth. Health 100% paid premiums for health insurance. Choose from over 80 gold-level medical plans from Aetna, CareFirst, Kaiser and UnitedHealthcare. Choose from PPO, EPO, POS, HMO, and HSA-compatible. HSA and FSA options. 100% paid premiums for dental insurance. 100% paid premiums for vision insurance. Income Protection 100% paid premiums for short-term disability. 100% paid premiums for long-term disability. 100% paid premiums for accidental death & dismemberment. 100% paid premiums for life insurance with a $200,000 max benefit. Retirement 8% company contribution to 401k with immediate vesting. 401k pre-tax and Roth options. Leave Up to 20 days of flexible paid time off (PTO). 11 days of paid floating holidays. Work-Life Balance Flexible work schedules including flex time and compressed work period. Remote work including partial or fully remote (contract and project-dependent). View our detailed Equal Opportunity Employer Base-2 Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.