At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30+ offices nationwide, we are dedicated to building a dynamic, client-focused Firm recognized for excellence. Together we work to build a strong market profile, highlighting our capabilities to clients and attracting talented attorneys and business professionals who seek a supportive environment where they can thrive. Discover how you can grow with us at .
THIS POSITION IS PHYSICALLY LOCATED IN CINCINNATI, OH
WE DO NOT OFFER SPONSORSHIP
Dinsmore is seeking a Cloud Administrator at its Cincinnati, OH location.
The Cloud Administrator position is to provide technical support for the management and maintenance of the Firms Hybrid infrastructure. Provide support for Hybrid Cloud/On premise environments. The position also provides support for all firm servers, blade centers, storage, and installed desktop software, including Operating Systems. Facilitate escalation of problems, issues, and requests to other IT Department roles as necessary. Participate in and contribute to various IT Department projects and initiatives. Maintain positive contact with attorneys, staff, and clients and observe confidentiality in all firm and client matters.
Responsibilities
- Participate in planning and execution of the current cloud / hybrid infrastructure projects
- Participate in monitoring of all computer infrastructure systems to ensure maximum uptime
- Participate in the ongoing cloud migration initiatives and projects
- Administration and Maintenance of: Microsoft 365 and Azure Cloud including Entra, Exchange Online, SharePoint Online, Teams and all other systems; Microsoft Endpoint Manager (Intune) including MDM, MAM, Conditional Access Policies and Compliance Policies; Microsoft Defender for Endpoint & Defender for Office 365 to ensure Security & Privacy compliance; Provision and Manage access to third party cloud applications though Azure SSO; Securing End User Computing systems like Laptops, Desktops & Mobile devices; Endpoint Security systems like Antivirus/Anti Malware, Firewall, DLP etc.; other cloud systems
- Troubleshoot problems associated with any server hardware, software, peripherals, and network connectivity; determine necessary repair, modifications, and testing of such systems
- Escalate problems to proper channels to ensure corrective action is taken to achieve maximum results in minimal time
- Continually seek methods to maintain and modify appropriate security measures as needed for the firm
- Ensure physical inventory and configuration documentation of servers, storage, network devices, and related equipment is accurate and continually updated
- Create and modify VB and PowerShell scripts
- Administer third party products that integrate and/or are part of the overall toolset used in areas of responsibility.
- Participate in ongoing monthly patch maintenance and server upgrades
- Demonstrate teamwork by engaging in discussions with co-workers and promote a team environment where co-workers can collaborate in order to provide effective problem-resolution
- Demonstrate initiative by contributing new ideas, being self-motivated, and obtaining/maintaining a working knowledge of relevant areas
- Stay current on technology trends and make recommendations appropriate to the firm's environment and business requirements
- Demonstrate organizational skills and effective use of time. Plan and prioritizing daily work and managing time to ensure work is timely and efficiently completed
- Maintain updated documentation of all systems in written technical form and visual media
- Demonstrate flexibility and a willingness to adjust to changes in job requirements and scheduling
- Be present and prepared for work as scheduled, use time off policies appropriately
- Utilize firm procedures and resources appropriately to ensure efficient delivery of work product
- Perform other duties, responsibilities and/or special projects as assigned
Requirements
- A Bachelor's degree in a related technical field preferred or an Associate's degree with 5 years of related technical positions. Preferential consideration to candidates with Microsoft M365 experience and certifications
- Strong customer service skills
- Strong analytical skills
- Ability to work in a fast-paced environment
- Willingness to work extended hours, nights and weekends when necessary
- Ability to travel to other offices when needed
- Ability to transport, install, and maintain equipment, including computers, printers, and monitors. This requires occasional transportation of devices in excess of 50 lbs, and lying, stooping and bending to fully install various pieces of equipment
- Experience with Hybrid Cloud/On-premise environments
- Experience with migrating on-premise environments to the cloud
- Experience with Microsoft 365 & Azure Cloud including Azure, Exchange Online, SharePoint Online, Single Sign On, Teams and all other systems
- Experience with Microsoft Endpoint Manager (Intune) including MDM, MAM, Conditional Access Policies and Compliance Policies
- Experience with Microsoft Defender for Endpoint & Defender for Office 365 to ensure Security & Privacy compliance
- Knowledge of Endpoint Security systems like Antivirus/Anti Malware, Firewall, DLP etc.
- In-depth knowledge of PowerShell 3.0 as well as common commands to support AD and Exchange
- Scripting capabilities, including moderate level of VB Script
- Understanding of Active Directory and Azure Active Directory (Entra ID) organization that include, but not limited to sites, OUs, containers, GPOs, policies and preferences
- Represent IT Operations in Internal & External Compliance Audits
- Create and maintain up-to-date documentation of IT SOPs, Policies & Standards
- Experience with or the ability to achieve expert level knowledge of Microsoft virtualization technologies that include Hyper-V in a blade center environment
- Experience utilizing standard toolsets to monitor and review infrastructure systems
- Experience auditing and reviewing data to identify potential security risks
- Experience supporting on-premise system infrastructure hardware and Windows Server operating systems and Microsoft Exchange
- Strong Knowledge and experience with PKI and Certificate management
- General knowledge and troubleshooting of DNS, DHCP, Static IPs, subnetting, APIPA
- Ability to effectively prioritize and execute plans in a high-pressure environment with minimal supervision
- Ability to design and implement projects in conjunction with co-workers and/or outside contractors and vendors
- Interpersonal skills necessary to communicate technical issues to a non-technical audience in a professional manner
- Strong analytical and problem-solving skills
Equal Opportunity Employer