Why PsychPlus?
The current delivery model for mental health care is broken in this country. PsychPlus set out on a mission to reimagine how mental health care is delivered to every American. Our goal is to provide a digital-first, modern approach to psychiatry and therapy. We provide care both in-person at our offices across Texas and virtually so our patients can be seen at their convenience.
Through a combination of exceptional medical and psychological care and best-in-class technology, we provide an unparalleled approach that serves our patients' needs in an integrated way. Join us in our mission to ensure that every person has access to affordable and accessible mental health care.
About The Role
As the Clinical Program Coordinator - PHP, you will be an integral part of our care team, supporting the daily operations and coordination of services for patients enrolled in our PHP. This role bridges clinical, administrative, and operational support to ensure a seamless experience for both patients and providers in our outpatient and inpatient settings. You will help organize treatment schedules, communicate across multidisciplinary teams, and ensure compliance with regulatory and internal standards-all while keeping patient care and dignity at the forefront.
Key Responsibilities:
- Serve as the primary point of contact for all PHP administrative coordination and scheduling.
- Collaborate with clinical teams to organize group and individual therapy schedules.
- Ensure timely patient intake, admissions, discharges, and transitions between levels of care.
- Coordinate with medical staff, therapists, case managers, and families to support each patient's treatment plan.
- Maintain accurate documentation and records to support compliance with licensure, payer, and internal policies.
- Participate in case review meetings and track patient progress through the program.
- Communicate with external providers or hospitals for patient referrals and coordination of care.
- Monitor attendance, progress notes, and ensure documentation is submitted in a timely manner.
- Maintain awareness of patient safety and privacy protocols at all times.
- Support ongoing quality improvement initiatives within the PHP.
- Assist in onboarding new PHP patients and orienting them to the program structure and expectations.
Requirements:
- MUST HAVE LCSW, LPC, LMFT, or LMHC license
- Bachelor's degree in psychology, social work, health care administration, or a related field is strongly preferred.
- 2+ years of experience working in a behavioral health or medical setting.
- Prior experience coordinating care in outpatient or inpatient mental health programs preferred.
- Strong interpersonal, communication, and organizational skills.
- Proficiency with EHR systems and Microsoft Office Suite.
- Ability to manage multiple responsibilities and prioritize effectively in a fast-paced environment.
- Familiarity with HIPAA and other relevant healthcare regulations.
- Compassionate, patient-focused approach to working with individuals facing mental health challenges.
Perks
Our mentality is to find the best, attract the best, and pay the best talent-which is why we prioritize quality over quantity of hires. While we offer zero-stress medical, dental, and vision coverage, competitive salaries, and a generous PTO policy, we're way more excited to tell you about a few "perks" that are unique to PsychPlus. We've spent time thinking through what it means to be a modern mental health company and how we can better align these additional perks with our mission and values.
Additional Information
The expected base pay for this role will be between $50,000 and $70,000 annually at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other PsychPlus Health-sponsored benefits.
So-what do you think?
If you've made it this far, well, we're excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There's no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We're hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis together.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Psychplus, please go directly to our Careers Page:
Psychplus will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Psychplus will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Psychplus will only be sent email addresses. Legitimate emails will never originate from or other commercial email services.
At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients.
Psychplus applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.