Positions: 1 Full Time
Experience 1 - 30 Year
Summary This position oversees the operations of a large multi-site Clinical Engineering Department to provide a quality, cost-effective program that meets or exceeds the particular quality and financial expectations of large accounts and its Clinical Engineering Program. This position is responsible for providing the customer with an aggressive clinical engineering program that lowers their annual maintenance cost, increases equipment life cycles, and provides the highest level of customer service. This position provides assistance with technology assessments, capital equipment purchasing, equipment safety, and life cycle management.
Key Responsibilities - Oversees operations of Clinical Engineering Department by conducting quarterly department head visits and meetings; ensuring that client reports are delivered in a timely manner; providing a working environment that meets all OSHA, Joint Commission, and other guidelines; completing and maintaining all performance indicators for the various facilities at or above program targets.
- Ensures financial performance of the department by conducting regular department head visits and meetings to review performance of the Clinical Engineering program; maintaining PM/CM completion at or above program targets; being actively involved in capital asset planning, purchasing, etc., and other committees as assigned; completion of customer satisfaction surveys with appropriate results.
- Ensures financial performance by attaining all expense budgets and cost containment targets; ensuring that expenditure authority and level are adhered to; and forwarding, in a timely manner, all appropriate POs, invoices, and financial details to the appropriate sources.
- Manages and oversees technical personnel recruitment, training, and development, including holding all necessary staff meetings; training technical staff; providing written measurable objectives; coordinating vacation, sick days, etc.; and performing midyear and annual performance evaluations.
- Ensures smooth communications and reporting to and from all appropriate administrators at each site, including conducting all necessary meetings with facility administrators and forwarding all positive and negative customer/vendor communications to their Division Director for review; provides weekly reports to Division Director.
- Provides professional team and personal growth that meets the needs of multiple location accounts with a broad focus on all technologies.
- Networks with peers to gain innovative ideas and sourcing of information.
- Grows the program by gaining the confidence of clinical department heads and maintaining positive relationships with the appropriate administrators at each location.
- Contract Management: It is expected that a Manager II will be creative in minimizing full-service contracts and use in-house talent regionally where it is financially feasible.
- Program Cost to Equipment Value Ratio: Manager II will actively analyze contract spend, parts expenses, and outside services to maintain financial metrics that meet or exceed current benchmark goals.
- Large Account Performance: Manager II actively manages 80% of the following:
- three or more acute care facilities
- combined inventories of more than 13,500 pieces of equipment
- total inventory value in excess of $110,000,000
- more than $4,750,000 operating budget
- Staff size: Manager II is responsible for the management of more than 11 technicians and support staff.
- Modality Management: Manager II is responsible for the management of high-end imaging equipment such as CT, MRI, Radiation Therapy, and Cath Labs. Manager II will be well versed in the service options available to maintain such items and the various levels of contract coverage available, including National Vendor Agreements. Manager II will have the ability to identify and manage technical staff capable of maintaining high-end equipment with the goal of minimizing service costs.
- Motivating Others: Able to motivate and mentor staff to perform at high levels of expertise and productivity, with a focus on cost reduction strategies for multi-site accounts.
- Decision-Making: Able to make effective, timely decisions based on sound judgment, data, and experience, considering implications and consequences.
- Relationship Building: Able to develop and maintain relationships with a variety of positions and individuals across national, division, and facility levels.
Qualifications
Education:
- Associate's Degree in a related field required.
- Bachelor's Degree preferred.
Experience:
- At least five years of experience as a CE Manager.
- Must have financial management skills.
- Must have working knowledge of all elements of National CE Program and/or industry standard clinical engineering management.
- Valid Driver's License.
- Strongly Preferred: Professional certifications (i.e., CBET, CHTM).