About Us
At UK Vein Care, we specialise in the diagnosis and treatment of varicose veins. With six clinics across the UK-and more opening soon-we're committed to making expert care accessible, personal, and professional. Our clinics offer patients a calm, high-quality environment supported by experienced vascular specialists and a dedicated team.
We're proud to be part of the Nordic Health Group, one of Europe's leading healthcare providers with 50+ specialist clinics across Denmark, Norway, Sweden, the Netherlands, and the UK. Together, we're building the future of healthcare-one patient at a time.
The Role
We're looking for a friendly, organised, and dependable Clinic Receptionist to join our team in the West Midlands. You'll be the first face our patients see-setting the tone for a welcoming, supportive experience. You'll also play a key role in keeping our clinics running smoothly behind the scenes.
What You'll Be Doing
- Welcoming and checking in patients with warmth and professionalism
- Acting as a chaperone during consultations when needed
- Booking and rebooking appointments efficiently
- Encouraging and collecting patient reviews
- Keeping the clinic clean, tidy, and well-organised
- Collaborating with nurses, surgeons, and HQ to ensure seamless care
- Supporting a consistently high level of patient satisfaction
Who You Are
- Reliable, punctual, and trustworthy
- Highly organised and able to manage multiple priorities
- Personable and service-focused with a calm, professional approach
- Committed to creating excellent patient experiences
- A team player who also works well independently
- Previous experience in a medical or clinical setting is a bonus-but not essential. Full training is provided.
Why Join Us?
- Be part of a growing healthcare company making a real impact
- Work with a supportive, experienced medical team
- Opportunities to grow with a fast-expanding European healthcare group
- A meaningful role where your contribution truly matters