Clinic Front Desk

Front Desk

Travel is required to our office locations listed below.

Dublin, Westerville, New Albany, Pickerington, Grove City

Job Summary:

This position is responsible for being the liaison between OrthoNeuro and the patient while at the same time creating and maintaining a friendly, pleasant environment at the front desk area. This position is also responsible for the efficient operation of the front desk area and obtaining current information from patients.

Job Duties:

• Greet patients as they arrive at the office
• Guide patients through the OrthoNeuro registration/check in process
• Create patient charts and schedule appointments for new walk-in patients
• Ensure that accurate insurance and demographic information is added/updated into the computer system
• Ensure required documents are accurate and included in patient charts for appointment
• Ensure patient outcomes information is collected before the patient leaves
• Collect required co-pays, co-insurances, and/or patient balances for patients seen each day
• Post patient balances due
• Balance collected funds at the end of the day and email reconciliation sheet to the Billing department
• Communicate to physicians pertinent information affecting their clinic and patients
• Other duties as assigned

Job Requirements:

• High school degree or equivalent; or completion at a technical training institution
• At least one year related experience; or equivalent combination of education and experience.
• Knowledge of Orthopedics, Neurosurgery, Neurology, Physiatry and/or Interventional Pain Management preferred.

Benefits:

Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.