Clinic Front Desk

Front Desk

Travel is required to our office locations listed below.

Dublin, Westerville, New Albany, Pickerington, Grove City

Job Summary:

This position is responsible for being the liaison between OrthoNeuro and the patient while at the same time creating and maintaining a friendly, pleasant environment at the front desk area. This position is also responsible for the efficient operation of the front desk area and obtaining current information from patients.

Job Duties:

• Greet patients as they arrive at the office
• Guide patients through the OrthoNeuro registration/check in process
• Create patient charts and schedule appointments for new walk-in patients
• Ensure that accurate insurance and demographic information is added/updated into the computer system
• Ensure required documents are accurate and included in patient charts for appointment
• Ensure patient outcomes information is collected before the patient leaves
• Collect required co-pays, co-insurances, and/or patient balances for patients seen each day
• Post patient balances due
• Balance collected funds at the end of the day and email reconciliation sheet to the Billing department
• Communicate to physicians pertinent information affecting their clinic and patients
• Other duties as assigned

Job Requirements:

• High school degree or equivalent; or completion at a technical training institution
• At least one year related experience; or equivalent combination of education and experience.
• Knowledge of Orthopedics, Neurosurgery, Neurology, Physiatry and/or Interventional Pain Management preferred.

Benefits:

Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.