The Client Support Representative works on-site at our marketing & promotional events and provides support to the team at our corporate headquarters here in Atlanta . We specialize in customer retention and customer acquisitions for our clientele. Our clients span across a wide variety of industries, including home improvement, telecommunications, and green energy.
In this entry-level role, the Client Support Representative will use their eagerness to learn and natural enthusiasm to assist the on-site marketing team with all tasks involved in developing and executing the company's overall marketing plan.
Responsibilities of the Client Support Representative:
- Execute marketing plans and operational functions to company standards
- Participate in product/service knowledge training provided to marketing teams on behalf of management
- Execute client presentation directives and standards to sales team members
- Assist customers with any questions they may have in regards to featured client products/services
- Gain knowledge of the marketing and branding strategy of all new clients the company acquires. Apply knowledge of the product and brand to develop customized marketing strategies for client directives
- Ensure the highest level of customer service, resulting in increased productivity and achieving sales goals
- Build knowledge of the marketing systems implemented for each client campaign
- Assist the market manager with any day-to-day administrative support as required
In this role, you will be the face of our company, and we expect the highest level of professionalism possible. A self-motivated team player, you may be just the person we are looking for. Teamwork, Dependability, Apparent Motivation, and Ethics are an integral part of all positions with us.