Client Services Technician 1

Pittsburgh, Pennsylvania

Pace Analytical Services
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About Us

Pace Analytical Services

Pace makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace ensures our air, water, soil, and more are safe.


Job Description

This is an onsite, full-time Monday through Friday, 8:00 a.m. - 4:30 p.m. Client Services Technician 1 position supporting the Pittsburgh, PA, location.



Find your place at Pace

Join us as a Client Service Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. Responsible for shipping and receiving, processing, and administration of samples, which involve knowledge of fundamental lab and administration policies, programs, and practices while completing appropriate forms, documents, and databases. These roles can provide a variety of services in the maintaining of information, shipping, receiving, samples and materials, and related areas. You'll receive all the training you need to successfully take on your new role and grow an exciting laboratory sciences career at Pace .


What you'll do

  • Coordinate and perform sample-related activities, including shipping and receiving, processing and administration
  • Maintain and update appropriate documentation and databases
  • Participate in training on fundamental lab support policies, programs, and practices

What you'll bring

  • Ability to use computer applications and systems related to the work.
  • Fundamental understanding of methods to resolve administrative or technical problems, questions and concerns.
  • Effective communication with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
  • Correct business English, including spelling, grammar and punctuation.
  • High school diploma or equivalent
  • Experience in a laboratory or environmental testing setting is preferred, but not required
  • Ability to perform work in a lab or office setting, remain standing for long periods, work around strong smells, and wear personal protective equipment while handling samples (e.g., lab coat, safety glasses and gloves; all PPE provided by Pace )

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in a lab and office setting, use standard office and lab equipment and stamina to sit and stand for extended periods of time; exerting up to 40 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.


WORKING ENVIRONMENT:

Work is performed in a lab, warehouse and office setting. Work is subject chemicals, fumes, gasses, noxious odors and related items in a lab and samples setting.



Additional Information

Benefits

80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance.

Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Work Schedule Monday-Friday, from 8:00 a.m. - 4:30 p.m.
Date Posted: 21 November 2024
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